Configuring User Accounts › LDAP Directory Data › Troubleshooting › pdm_ldap_test › Verify Connection to LDAP Server › Failed Connection: Invalid LDAP_DN or LDAP_PWD

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Failed Connection: Invalid LDAP_DN or LDAP_PWD

If the connection fails because you specified an incorrect LDAP_DN or LDAP_PWD, you receive output similar to the following:

Starting pdm_ldap_test...
LDAP service type=active directory
Service Desk platform=windows
Using search base=DC=mycontroller,DC=xyz,DC=com
Using filter=(&(objectCategory=person))
ldap_init(myserver.mycontroller.xyz.com,389): (Success)
ldap_bind_s(junk) (No Such Object or Invalid Credentials)