The Managed Survey lets the CA SDM administrator select a desired survey sample population and match it to a specific survey. The administrator can then distribute targeted requests for respondents to take the survey at a specific time. This gives the administrator the flexibility of creating open survey periods, while maintaining the ability to have activity-based and category-based surveys related to Requests, Change Orders, and Issues.
The purpose of Managed Surveys is to provide a mechanism for managing surveys. This function can be useful when for survey forms that need to be monitored from time to time (for example, surveys only used during a short period every year or surveys that have been offline too long).
Important! If you want to send the survey to a large number of contacts, set the default value of NX_SURVEY_ILIMIT in NX.env to a higher limit, such as 1073741824.
Note: For more information about how to create managed surveys, see the Online Help.
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