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View_Change

The following is a basic view of all change orders, listing the status, priority, category, organizations, the affected end user’s full name, the requester’s full name, the assignee’s full name, the group name and ID, and so on. Here, the change request table (chg) was joined with many other tables to give some more meaningful data about the change order.

Field

Remarks

id

chg.id: The unique identifier for this record in the chg table.

persid

chg.persid: The unique identifier for this record in the chg table, preceded by the object identifier (chg for table chg) and a colon.

chg_ref_num

chg.chg_ref_num: The change order reference number, which is used by analysts and customers to refer to a particular change order.

description

chg.description: The long description of a change order, as dictated by an analyst or customer.

status

chg.status: The unique identifier of a change order status, which is a pointer to the chgstat table.
chg.status = chgstat.code.

active_flag

chg.active_flag: The integer flag to determine whether this change record is active or not (1 or 0).

start_date

chg.start_date: The date the first task goes to a pending status (pdmtime).

open_date

chg.open_date: The change order creation date (pdmtime).

last_mod_dt

chg.last_mod_dt: The last modified date (pdmtime).

last_mod_by

chg.last_mod_by: The pointer to the contact uuid who was the last contact to modify this change order.
chg.last_mod_by = ca_contact.contact_uuid.

close_date

chg.close_date: The date the change order was set to inactive (pdmtime).

resolve_date

chg.resolve_date: The date the change order was set to a status configured to indicate the change was resolved (pdmtime).

rootcause

chg.rootcause: A pointer to a record in the rootcause table, which represents the original situation which required this change order to be executed.
chg.rootcause = rootcause.id.

est_total_time

chg.est_total_time: The estimated total time (pdmtime) it will take to complete this change.

actual_total_time

chg.actual_total_time: The actual total time (pdmtime) it took to complete this change.

log_agent

chg.log_agent: A binary unique identifier referencing the ca_contact table, referencing the person who was the change's original creator.
chg.log_agent = ca_contact.contact_uuid.

assignee

chg.assignee: The pointer to the contact uuid who is currently assigned to the change order.
chg.assignee = ca_contact.contact_uuid.

organization

chg.organization: The pointer to internal organization uuid, which represents the organization to whom this change order belongs.
chg.organization = ca_organization.organization_uuid.

group_id

chg.group_id: The pointer to contact uuid, which represents the group currently assigned to the change order.
chg.group_id = ca_contact.contact_uuid

affected_contact

chg.affected_contact: The pointer to the contact uuid, which represents the affected contact for this change order.
chg.affected_contact = ca_contact.contact_uuid

requestor

chg.requrestor: The pointer to the contact uuid, which represents the person who ordered the change.
chg.requestor = ca_contact.contact_uuid

category

chg.category: The pointer to the change category code to get the category into which this change falls.
chg.category = chgcat.code

priority

chg.priority: The pointer to priority enum, which represents the priority into which this change falls.
chg.priority = pri.enum

need_by

chg.need_by: The date which indicates when the affected_end_user needs to have the change completed (pdmtime).

est_comp_date

chg.est_comp_date: The estimated completion date (pdmtime) for this Change Order.

actual_comp_date

chg.actual_comp_date:The actual completion date (pdmtime) of this change order.

est_cost

chg.est_cost: The estimated cost of this change order.

actual_cost

chg.actual_cost: The actual cost to implement this change order.

justification

chg.justification: A text field which allows a requestor to document the reason(s) this change is required.

backout_plan

chg.backout_plan: A text field that allows an analyst to document a backout plan for this change.

impact

chg.impact: A pointer to an impact table record, which indicates the scope of resources that this change affects.
chg.impact = impact.enum

parent

chg.parent: A pointer to another change request id, which allows creation of a hierarchy of change orders.
chg.parent = chg.id

effort

chg.effort: A text field which explains the plan for implementing this change order.

support_lev

chg.support_lev: A pointer to a service desc record, which automates some constraints for which this change must be completed.
chg.support_lev = srv_desc.code

template_name

chg.template_name: The name of and pointer to a change order template.
chg.template_name = chg_template.template_name

sla_violation

chg.sla_violation: The integer to count the number of times slas attached to this "change has been violated".

predicted_sla_viol

chg.predicted_sla_viol: (r5.5) Neugent related technology field.

macro_predict_viol

chg.macro_predict_viol: (r5.5) Neugent related technology field.

created_via

chg.created_via: A pointer to a record in the interface table, which indicates from which interface the change order originated. chg.created_via = interface.id

call_back_date

chg.call_back_date:A date/time field (pdmtime), which indicates a future date/time the requestor is to be contacted.

call_back_flag

chg.call_back_flag: A boolean indicator displayed as a checkbox to the user, indicating whether or not to notify the analyst at the chg.call_back_date.

string1

This is a user-definable text field.

string2

This is a user-definable text field.

string3

This is a user-definable text field.

string4

This is a user-definable text field.

string5

This is a user-definable text field.

string6

This is a user-definable text field.

service_date

chg.service_date: The Date/ Time (pdmtime) that an outside vendor is expected to spend to service this change order.

service_num

chg.service_num: The text field to document an outside vendor's service or purchase order number.

product

chg.product: A pointer to a record in the product table, which indicates the product that is affected by this change.
chg.product = product.id

actions

chg.actions: A big text field for documenting actions.

type_of_contact

chg.type_of_contact: A pointer to a record in the toc table, which indicates a general categorization of the affected_end_user's perspective of the change order.
chg.type_of_contact = toc.id

reporting_method

chg.reporting_method: A pointer to a record in the repmeth table, which classifies the origination of the change order, and is selected by the person creating the change order.
chg.reporting_method = repmeth.id

person_contacting

chg.person_contacting: A pointer to a record in the perscon table, which indicates the role of the affected_end_user or requestor.
chg.person_contacting = perscon.id

status_name

chgstat.sym: The description of the status as seen by a user.
chg.status = chgstat.code

priority_num

pri.sym: The description of the priority as seen by a user.
chg.priority = pri.enum

category_name

chgcat.sym: The name of the Change Category as viewed by a user.
chg.category = chgcat.code

organization_name

ca_organization.org_name: The name of an organization as viewed by a user.
chg.organization = ca_organization.organization_uuid

affected_end_user_lastname

ca_contact.last_name: The affected end user's last name.
chg.affected_end_user = ca_contact.contact_uuid

affected_end_user_firstname

ca_contact.first_name: The affected end user's first name.
chg.affected_end_user = ca_contact.contact_uuid

affected_end_user_middlename

ca_contact.middle_name: The affected end user's middle name.
chg.affected_end_user = ca_contact.contact_uuid

requester_lastname

ca_contact.last_name: The requestor's last name.
chg.requestor = ca_contact.contact_uuid

requester_firstname

ca_contact.first_name: The requestor's first name.
chg.requestor = ca_contact.contact_uuid

requester_middlename

ca_contact.middle_name: The requestor's middle name.
chg.requestor = ca_contact.contact_uuid

business

ca_organization.org_name: The name of the Requester's organization as seen by users.
chg.requestor = ca_organization.organization_uuid

assignee_lastname

ca_contact.last_name: The assignee's last name.
chg.assignee = ca_contact.contact_uuid

assignee_firstname

ca_contact.first_name: The assignee's first name.
chg.assignee = ca_contact.contact_uuid

assignee_middlename

ca_contact.middle_name: The assignee's middle name.
chg.assignee = ca_contact.contact_uuid

groupID

ca_contact.contact_uuid: A binary representation of the internal id used for the group assigned to this change order.
chg.group_id = ca_contact.contact_uuid

group_name

ca_contact.last_name: The name of the group assigned to this change order.
chg.group = ca_contact.contact_uuid

service_type

srv_desc.sym: The name of the service type applied to this change order.
chg.support_lev = srv_desc.code

impact_num

impact.sym: The description of the impact as seen by users.
chg.impact = impact.enum

product_sym

product.sym: The product description as seen by users.
chg.product = product.id

type_of_contact_sym

toc.sym: The Type Of Contact description as seen by users.
chg.type_of_contact = toc.id

rpting_method_sym

repmeth.sym: The Reporting method description as seen by users.
chg.reporting_method = repmeth.id

person_contacting_sym

perscon.sym: The Person Contacting description as seen by users.
chg.person_contacting = perscon.id