The following is a basic view of all change orders, listing the status, priority, category, organizations, the affected end user’s full name, the requester’s full name, the assignee’s full name, the group name and ID, and so on. Here, the change request table (chg) was joined with many other tables to give some more meaningful data about the change order.
Field |
Remarks |
---|---|
id |
chg.id: The unique identifier for this record in the chg table. |
persid |
chg.persid: The unique identifier for this record in the chg table, preceded by the object identifier (chg for table chg) and a colon. |
chg_ref_num |
chg.chg_ref_num: The change order reference number, which is used by analysts and customers to refer to a particular change order. |
description |
chg.description: The long description of a change order, as dictated by an analyst or customer. |
status |
chg.status: The unique identifier of a change order status, which is a pointer to the chgstat table. |
active_flag |
chg.active_flag: The integer flag to determine whether this change record is active or not (1 or 0). |
start_date |
chg.start_date: The date the first task goes to a pending status (pdmtime). |
open_date |
chg.open_date: The change order creation date (pdmtime). |
last_mod_dt |
chg.last_mod_dt: The last modified date (pdmtime). |
last_mod_by |
chg.last_mod_by: The pointer to the contact uuid who was the last contact to modify this change order. |
close_date |
chg.close_date: The date the change order was set to inactive (pdmtime). |
resolve_date |
chg.resolve_date: The date the change order was set to a status configured to indicate the change was resolved (pdmtime). |
rootcause |
chg.rootcause: A pointer to a record in the rootcause table, which represents the original situation which required this change order to be executed. |
est_total_time |
chg.est_total_time: The estimated total time (pdmtime) it will take to complete this change. |
actual_total_time |
chg.actual_total_time: The actual total time (pdmtime) it took to complete this change. |
log_agent |
chg.log_agent: A binary unique identifier referencing the ca_contact table, referencing the person who was the change's original creator. |
assignee |
chg.assignee: The pointer to the contact uuid who is currently assigned to the change order. |
organization |
chg.organization: The pointer to internal organization uuid, which represents the organization to whom this change order belongs. |
group_id |
chg.group_id: The pointer to contact uuid, which represents the group currently assigned to the change order. |
affected_contact |
chg.affected_contact: The pointer to the contact uuid, which represents the affected contact for this change order. |
requestor |
chg.requrestor: The pointer to the contact uuid, which represents the person who ordered the change. |
category |
chg.category: The pointer to the change category code to get the category into which this change falls. |
priority |
chg.priority: The pointer to priority enum, which represents the priority into which this change falls. |
need_by |
chg.need_by: The date which indicates when the affected_end_user needs to have the change completed (pdmtime). |
est_comp_date |
chg.est_comp_date: The estimated completion date (pdmtime) for this Change Order. |
actual_comp_date |
chg.actual_comp_date:The actual completion date (pdmtime) of this change order. |
est_cost |
chg.est_cost: The estimated cost of this change order. |
actual_cost |
chg.actual_cost: The actual cost to implement this change order. |
justification |
chg.justification: A text field which allows a requestor to document the reason(s) this change is required. |
backout_plan |
chg.backout_plan: A text field that allows an analyst to document a backout plan for this change. |
impact |
chg.impact: A pointer to an impact table record, which indicates the scope of resources that this change affects. |
parent |
chg.parent: A pointer to another change request id, which allows creation of a hierarchy of change orders. |
effort |
chg.effort: A text field which explains the plan for implementing this change order. |
support_lev |
chg.support_lev: A pointer to a service desc record, which automates some constraints for which this change must be completed. |
template_name |
chg.template_name: The name of and pointer to a change order template. |
sla_violation |
chg.sla_violation: The integer to count the number of times slas attached to this "change has been violated". |
predicted_sla_viol |
chg.predicted_sla_viol: (r5.5) Neugent related technology field. |
macro_predict_viol |
chg.macro_predict_viol: (r5.5) Neugent related technology field. |
created_via |
chg.created_via: A pointer to a record in the interface table, which indicates from which interface the change order originated. chg.created_via = interface.id |
call_back_date |
chg.call_back_date:A date/time field (pdmtime), which indicates a future date/time the requestor is to be contacted. |
call_back_flag |
chg.call_back_flag: A boolean indicator displayed as a checkbox to the user, indicating whether or not to notify the analyst at the chg.call_back_date. |
string1 |
This is a user-definable text field. |
string2 |
This is a user-definable text field. |
string3 |
This is a user-definable text field. |
string4 |
This is a user-definable text field. |
string5 |
This is a user-definable text field. |
string6 |
This is a user-definable text field. |
service_date |
chg.service_date: The Date/ Time (pdmtime) that an outside vendor is expected to spend to service this change order. |
service_num |
chg.service_num: The text field to document an outside vendor's service or purchase order number. |
product |
chg.product: A pointer to a record in the product table, which indicates the product that is affected by this change. |
actions |
chg.actions: A big text field for documenting actions. |
type_of_contact |
chg.type_of_contact: A pointer to a record in the toc table, which indicates a general categorization of the affected_end_user's perspective of the change order. |
reporting_method |
chg.reporting_method: A pointer to a record in the repmeth table, which classifies the origination of the change order, and is selected by the person creating the change order. |
person_contacting |
chg.person_contacting: A pointer to a record in the perscon table, which indicates the role of the affected_end_user or requestor. |
status_name |
chgstat.sym: The description of the status as seen by a user. |
priority_num |
pri.sym: The description of the priority as seen by a user. |
category_name |
chgcat.sym: The name of the Change Category as viewed by a user. |
organization_name |
ca_organization.org_name: The name of an organization as viewed by a user. |
affected_end_user_lastname |
ca_contact.last_name: The affected end user's last name. |
affected_end_user_firstname |
ca_contact.first_name: The affected end user's first name. |
affected_end_user_middlename |
ca_contact.middle_name: The affected end user's middle name. |
requester_lastname |
ca_contact.last_name: The requestor's last name. |
requester_firstname |
ca_contact.first_name: The requestor's first name. |
requester_middlename |
ca_contact.middle_name: The requestor's middle name. |
business |
ca_organization.org_name: The name of the Requester's organization as seen by users. |
assignee_lastname |
ca_contact.last_name: The assignee's last name. |
assignee_firstname |
ca_contact.first_name: The assignee's first name. |
assignee_middlename |
ca_contact.middle_name: The assignee's middle name. |
groupID |
ca_contact.contact_uuid: A binary representation of the internal id used for the group assigned to this change order. |
group_name |
ca_contact.last_name: The name of the group assigned to this change order. |
service_type |
srv_desc.sym: The name of the service type applied to this change order. |
impact_num |
impact.sym: The description of the impact as seen by users. |
product_sym |
product.sym: The product description as seen by users. |
type_of_contact_sym |
toc.sym: The Type Of Contact description as seen by users. |
rpting_method_sym |
repmeth.sym: The Reporting method description as seen by users. |
person_contacting_sym |
perscon.sym: The Person Contacting description as seen by users. |
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