Requirements for Using the Online Technical Support System

The following are the requirements to use the online technical support system:

You must be a CA customer with a current maintenance agreement.
You must register through the CA Internet site.
You must access the Internet with a browser that supports the HTML specification 2.0 or higher, such as Netscape Navigator 4.0 or higher or Microsoft Internet Explorer 4.0 or higher.
Browsers that meet the HTML requirement support the following functions, which are required for CA Support Online:
- Secure sockets layer (SSL) to encrypt your transaction traffic
- Encrypted data records (known as COOKIES)
- HTML tables