Setting Up the Alert Monitor › Forward Alerts

Forward Alerts

Alerts are displayed on the Alert Monitor; however, you can also forward them to the following platforms:

• EM Console in CA NSM
• UNIX platforms as SNMP traps
• CA NetMaster NM for SNA or Tivoli NetView (TME10) systems, as generic alert NMVTs
• CA Service Desk servers, as CA Service Desk requests or incidents

You can apply filter criteria to forward different types of alerts to different platforms.

Alert forwarding does not require manual intervention; it occurs automatically when the alert is created.

Implement Alert Forwarding

You implement alert forwarding by using Customizer parameter groups.

Note: TNGTRAP and SERVICEDESK do not have clear alert events. Only alert open and considerations are forwarded.

To implement alert forwarding

1. Enter /PARMS at the prompt.

   The Customizer : Parameter Groups list appears.

2. Enter U in front of the ALERTS parameter group in the Interfaces category.

   The parameter group opens for update.

3. Complete the following field:
   • Dest Type

     Specifies the type of alert forwarding to use.

     Press Enter.

     The fields dynamically change to match the specified destination type.

4. Review the fields, and update as required.

   (Optional) Press F8 (Forward), and repeat Step 3 for each Definition ID.

   Note: Press F1 (Help) for information about the fields.

5. Press F6 (Action).

   The changes are applied.

6. Press F3 (File).

   The settings are saved.

SNMP Trap Definition

The MIB definition for alerts forwarded as SNMP traps is provided in member $AMTRAP, supplied in the CC2DSAMP data set. You can download this member to your UNIX system and compile it.

Note: When copying this member to your UNIX system, you can rename it to avoid problems on some UNIX systems where the $ sign has special meaning.

The supplied MIB defines two traps with the following object identifiers:

• $AMTRAP = 1.3.6.1.4.1.1126.1.2.1.2 (for an alert)
• $AMTRAPC = 1.3.6.1.4.1.1126.1.2.1.3 (when an alert is cleared)

Forward to Tivoli NetView

To receive alerts in a Tivoli NetView region, the CNMCALRT task must be defined and active. The alerts are formatted as Operator Notification generic alerts.

To forward alerts to Tivoli NetView

1. Check the DSIDMN (or DSIDMNB) member in the DSIPARM PDS. DSIPARM.PDS is allocated by the Tivoli NetView started task.
2. Ensure that the CNMCALRT task is included and is initialized (INIT=Y). For example:

   TASK MOD=CNMCALRT,TSKID=CNMCALRT,PRI=6,INIT=Y
   

   Note: This statement is necessary for the z/OS software alert forwarding function.