Using the CICS Feature › Alert Management

Alert Management

In CICS, there are hundreds of transactions but not all of these transactions need performance monitoring. Many transactions, even though they may be high consumers, only execute occasionally and do not warrant concern.

For each execution of the CICS Feature, important top consuming transactions can be identified and alerts issued automatically.

This system works in two steps:

1. The top number of consuming transactions are identified based on the scope defined as a parameter, for example, TOP Limit = 10. This parameter is maintained by your administrator.
2. Within this TOP Limit, the current execution consumption values of the transactions are compared to the statistical information maintained for the same transactions on the database. If the actual consumption exceeds the statistical limits, an alert is issued automatically (referred to as a statistical alert).

Additionally, the user (APM Team) can manually issue alerts explicitly for transactions that use the online Alert Management option (referred to as user alerts).

The Alert Management option provides all the information necessary for the APM Team to manage the alert. Information is provided in the form of state and reason codes that identify the situation.