Troubleshooting › How You Resolve Problems › Accessing the Online Technical Support System

Accessing the Online Technical Support System

CA Support Online is CA's online Technical Support system. You can access this tool from the CA Technical Support home page at http://ca.com/support.

CA Support Online gives you real-time, interactive access to CA product support information. Using CA Support Online, you can:

• Open new issues
• Browse or update your existing issues and enhancement requests
• Search the CA knowledge base
• Download solutions and important notices regarding CA products, maintenance, and documentation
• Subscribe to E-News
• Find product licensing information for your site