3. Installation › 3.7 Production System Implementation › 3.7.4 Report Distribution Definition
3.7.4 Report Distribution Definition
This section suggests a plan for distributing and using
exception and management objective reports. Use this
information to help you develop a report distribution plan
that meets your organization's needs. For more information
about daily exception reports and the daily, weekly, and
monthly management objective reports, refer to the Standard
Reports Guide and the individual product guides.
If you are using MICF inquiry production reporting facilities
for daily exception reports and/or daily, weekly, or monthly
management objective reports, printed reports are reviewed
online with the MICF Reports and Graphics option rather than
being distributed on paper. See MICF Administration in the
MICF Reference Guide and the MICF Tutorial in the MICF User
Guide for a discussion of MICF inquiry production reporting
and report security considerations.
The daily Management Objective Reports provide day-to-day
management of systems with an hourly quantification of
service, availability, and load. The reports may be
distributed to System Performance, Systems Programming,
Operations, and Time-Sharing Administration.
The Exception Management Overview should be made available to
the data center managers having responsibility for system
availability, operation, or performance.
The Severity Level Exception Summary should be generated
specifically for use by the System Performance Department.
This report contains a prioritized list of all critical,
impacting, and warning exceptions. A copy of the critical
exceptions report should be distributed to the same managers
receiving the Exception Management Overview.
The Management Area Exception Summary should be separated by
area reported (e.g., availability) and distributed as
illustrated in Figure 3-8.
Consider the following in defining the report distribution
plan:
1 - Itemize the reports to be produced daily, weekly, and
monthly.
2 - Identify the individuals who will receive copies of
the reports and when (daily, weekly, or monthly).
+---------------------------+------------------------------+
| Management Area Exceptions| Department Distribution List |
+---------------------------+------------------------------+
| Availability Exceptions | |
| | Operations |
| | Quality Control |
| | Systems Programming |
| | System Performance |
|---------------------------|------------------------------|
| Performance Exceptions | |
| | Systems Programming |
| | System Performance |
|---------------------------|------------------------------|
| Productivity Exceptions | |
| | Applications Development |
| | Standards Control |
| | System Administrators |
|---------------------------|------------------------------|
| Service Exceptions | |
| | Data Center Management |
| | Operations |
| | Systems Programming |
| | System Performance |
|---------------------------|------------------------------|
| Standards Exceptions | |
| | System Administrators |
| | Standards Control |
| | Applications Development |
|---------------------------|------------------------------|
| Workload Exceptions | |
| | System Administrators |
| | Systems Programming |
| | System Performance |
|---------------------------|------------------------------|
| Security Exceptions | |
| | Data Center Management |
| | Security Control |
| | System Administrators |
+---------------------------+------------------------------+
Figure 3-8. Management Area Exception Report Distribution
