3. TABULAR REPORTS, GRAPHS, AND MICF INQUIRIES › 3.2 Sample Graphics › 3.2.2 Sample Graphics Descriptions › 3.2.2.1 Avg. Response Time by Performance Class (SNTG101)

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3.2.2.1 Avg. Response Time by Performance Class (SNTG101)


INTENDED USAGE:

   This chart is used to determine the adequacy of service to
   the end-user on the basis of performance classifications
   established by the installation.  A reference line is
   drawn on the graph to indicate the objective response time
   for the performance class.

FORMAT:

   This display produces a line graph of average end-user
   response time by hour within ZONE for a given NLDM/RTM
   performance class.

DATA SOURCE (File/Timespan):

   SNTNSV01/DAYS

DATA ELEMENTS USED:

   ZONE, HOUR, NSVPCLSS, NSVAVTTM

CALCULATIONS:

   None

USAGE CONSIDERATIONS:

   Performance Class (NSVPCLSS) is an installation-defined
   classification used by NetView Logical Data Manager (NLDM)
   to accumulate response time.  Section 6.3 provides
   guidelines on how to set up NLDM performance classes so
   that this report reflects service in the required
   categories.