1. OVERVIEW › 1.3 Reporting and Inquiry Facilities
1.3 Reporting and Inquiry Facilities
CA MICS Network Analyzer Option standard reports and online
inquiries provide concise, comprehensive information to help
you manage your SNA network resources.
CA MICS Network Analyzer Option provides standard analysis
reports, graphics analysis reports, MICF inquiries, and
exception reports that you can either use as delivered or
tailor to meet your specific requirements. Each type of
report and reporting facility is described in the following
pages.
Standard Analysis Reports
You can use standard analysis reports in conjunction with the
usage guidelines to provide a structured approach to
analysis. The standard analysis reports, delivered with this
product and described in the following chart, can be grouped
into four types:
o Service analysis reports
o Workload analysis reports
o Data collection reports
o Network incident reports
You can produce reports in both profile and trend versions.
The profile version displays information for a single time
period while the trend version displays trend information for
several data periods (for example, percentage change) to
help you spot patterns.
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Service Analysis Function
Reports
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Service by Indicates the level of network and host
Application service that the network provides to a
given primary logical unit (PLU). This
report can help you determine whether a
response time problem is network-wide
or is limited to a single application,
and whether the degradation results
from delays within the host or within
the transmission media.
Service by Link Quantifies the service that the network
provides to users of a given boundary
link. This report can help you
determine whether a network performance
problem is limited to a given link.
Service by Quantifies the service that the network
Performance Class provides to a given user group identi-
fied by performance class. If the per-
formance classes conform to the
classification specified in your ser-
vice level agreements, this report can
help you track your adherence to your
service commitments.
Service by Control Quantifies the service that the network
provides to a control unit, which helps
you track performance with respect to
control units.
Service by Terminal Quantifies the service that the network
provides to a given terminal (SLU) when
in session with a particular applica-
tion (PLU), which can help you track
end user response time for individual
terminals and to identify occurrences
of excessive host, network, or total
response time.
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Workload Analysis Function
Reports
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Workload by Quantifies the workload volume imposed
Application on the network by a given host applica-
tion, which can help plan for future
growth or change in the application.
Workload by Link Quantifies the workload volume imposed
on the network by the devices attached
to a given boundary link, which can
help you plan for changes in your
network configuration.
NPM/NetSpy Identifies and quantifies potential
Utilization by NCP capacity-related bottlenecks in the
network's "backbone" NCPs, which can
help identify the approach of the
maximum supportable utilization level.
NPM/NetSpy Identifies and quantifies potential
Utilization by Link network link over-utilization
conditions.
Workload by Control Quantifies workload volume for each
Unit monitored terminal controller (physical
unit), which can help you recognize
the approach of the maximum supportable
utilization level.
Workload by Terminal Quantifies the workload volume imposed
on the network by the devices attached
to a given terminal, which can help you
identify the heaviest users of network
resources and plan for changes to your
network configuration.
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Data Collection Function
Reports
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NPM/NetSpy NCP Link Identifies network resources for which
Data Collection NPM network data or CA NetSpy NCP
interface data was collected. This
report identifies the scope of either
NPM network data collection or CA
NetSpy NCP interface data collection.
NPM Session Data Identifies network resources for which
Collection NPM session data was collected. This
report identifies the scope of NPM
session data collection.
NPDA Event Analysis Identifies network resources for which
NetView Hardware Monitor or CA
NetMaster Network Error Warning System
logged a permanent failure, which can
help you plan for required network
support personnel and schedule
preventive maintenance.
NPDA Statistics Identifies network resources for which
Analysis NetView Hardware Monitor or CA
NetMaster Network Error Warning System
logged temporary errors, which can help
you analyze the cause of intermittent
network performance degradation, and
schedule preventive maintenance for
those devices with a potential for
failure.
Graphics Analysis Reports
CA MICS Network Analyzer Option can produce graphics that
include color plots, charts, and other screen and plotter
displays. The sample graphics that are provided are
particularly useful for displaying trends and comparisons and
for quickly identifying potential problem areas.
The samples consist of 11 SAS routines that produce color
graphics inquiries. You can use these inquiries for service,
workload, and reliability analysis. The basic routines are
structured so that you can easily modify them to meet your
data center's needs. Sample graphics distributed with CA
MICS Network Analyzer Option are described next.
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Reports Function
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Average Response Determines adequacy of service to end
Time by Performance users based on user-defined perform-
Class ance classifications. A reference line
on the graph indicates the objective
response time for the performance class.
Application Service Determines amount of host vs. network
Analysis by Hour response time an application consumed.
Application Service Determines amount of response time con-
Analysis sumed on the host compared to that
consumed by the network for comparable
applications.
Response Objective Establishes response objectives to pro-
Results by vide measures of service, which shows
Performance Class how close you came to meeting objec-
tives for a given performance class.
Traffic Profile Determines traffic load variation on a
Report for Link link over the course of a day and indi-
cates the portion of the load that is
due to data retransmission.
Communications Con- Determines the communications processor
troller Utilization load variation over the course of a day.
NCP Buffer Helps determine adequacy and utiliza-
Utilization tion of memory in the communications
control unit (CCU).
Percent Link Determines traffic fluctuation on a link
Utilization over time, which can help you analyze
the need for changes to the configura-
tion, such as addition of links or
upgrading of link speed.
Error Count for Shows changes in line quality over the
Link course of some period of time.
Percent Temporary Shows the percentage of temporary errors
Errors to Traffic to total line traffic as reported by the
NetView Hardware Monitor.
NPDA Events for Shows the number of site-defined events
Cluster Controller that NetView Hardware Monitor or the CA
NetMaster Network Error Warning System
recorded each hour of a time period.
MICF Inquiries
The CA MICS Information Center Facility (MICF) allows you to
access and manipulate data in the CA MICS database. MICF
minimizes your need to write SAS code and, since you write
less code, minimizes SAS syntax errors. MICF also provides
automatic validation procedures that prevent you from
attempting to analyze data elements that do not exist in the
files you request.
CA MICS Network Analyzer Option contributes over 50 inquiries
to the MICF library. The inquiries provide useful reporting
and color graphics output that you can tailor through
execution time parameters. You can also modify copies of the
distributed inquiries to customize reports to your specific
needs.
Inquiries distributed with this product can be grouped into
four types:
o Service analysis inquiries
o Reliability analysis inquiries
o Performance analysis inquiries
o Workload analysis inquiries
The MICF inquiries that are delivered with the CA MICS
Network Analyzer Option are described in the following
charts.
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Service Analysis Function
Inquiries
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Application Service/ Ranks all or selected applications in
Workload Ranking ascending or descending order by
selected service or workload criteria,
and displays service and workload mea-
sures associated with the application.
Daily Average Indicates adequacy of service to end
Response by users based on site-defined performance
Performance Class classes. A reference line shows
objective response time for the
performance class.
Daily Percent Illustrates how close you came to
Response Objectives meeting objectives for a user-defined
by Performance Class performance class.
NetView Daily Aver- Shows average end user response time
age Response by Link for all terminals attached on a link to
a terminal control unit equipped with
an IBM Response Time Monitor, and sum-
marizes average response time indepen-
dent of performance classes defined in
NetView Session Monitor for terminal-
to-host sessions across the link. This
chart can help you determine which
links offer the shortest or longest
average response times.
NetView Daily Per- Shows how close you came to meeting ob-
cent Response Within jectives for all performance classes
Objective by Link defined for the terminal-to-host ses-
sions across a given link. This chart
summarizes the percent of response
within objective across performance
classes defined for terminal-to-host
sessions on the link.
CA NetSpy Daily PLU Determines, for an application, the
Response Time portion of the average total response
Components time that occurs in the host compared
to the average total response time in
the network.
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Service Analysis Function
Inquiries
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TSO Response Determines, for TSO, the portion of
Time Components the average total response time
that occurs in the host compared to the
average total response time in the
network.
CA NetSpy Daily SLU Determines, for a terminal, the portion
Response Time of average total response time that
Components occurs in the host compared to average
total response time in the network.
NetView Link Ranks all or selected links in ascend-
Service/Workload ing or descending order by selected
Ranking service or workload criteria, and dis-
plays service and workload measures
associated with the link.
NetView Performance Ranks all or selected NetView perform-
Class Service/ ance classes in order by selected
Workload Ranking service or workload criteria, and dis-
plays service and workload measures
associated with the application.
NPM Application/Link Ranks all or selected application and
Service/Workload link combinations in ascending or
Ranking descending order by selected service
and workload criteria, and displays
service and workload measures associ-
ated with the application/link.
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Reliability Analysis Function
Inquiries
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NPM Daily Link Error Shows the count of temporary errors
Count the network control program detects in
network line components during the
measurement interval.
NetView Daily Per- Shows increases in the percentage of
centage Link Errors temporary errors to total line traffic
to Traffic over a 24-hour period.
NPDA Daily Resource Identifies devices with the greatest
Alert Summary number of alerts (either generic,
standard, or statistical) for all
NPDA monitored resources, including
LAN-attached, channel-attached,
remote-attached, and distributed
hosts.
NPDA Daily Resource Shows alert descriptions and config-
Alert Description uration information for resources
with the greatest number of alerts.
Includes generic and standard alerts
for all NPDA monitored resources.
NetView Daily NPDA Shows events recorded because the per-
Events Summary centage of temporary errors to line
traffic threshold has been exceeded, or
some other user-defined event has
occurred.
NetView Events Ranks all or selected NetView Hardware
Ranking Monitor reported events in ascending or
descending order by selected ranking
criteria, based on the number of events
or alerts recorded.
NetView Events by Ranks all or selected NetView Hardware
Resource Type Monitor reported events for each re-
Ranking source type in ascending or descending
order by selected criteria, based on
number of events or alerts recorded.
NetView Events by Ranks all or selected NetView Hardware
Resource Ranking Monitor reported events for each net-
work resource in user-determined order
by selected ranking criteria, based on
number of events or alerts recorded.
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Reliability Analysis Function
Inquiries
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NetView Weekly Records, by PLU, the number of abnormal
Abnormal UNBINDs UNBINDs that occur for sessions with
each PLU during the week.
NetView Weekly Identifies, by PLU, the 20 SLUs that
Abnormal UNBIND had the highest number of abnormal
Report UNBINDS for the week.
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Performance Analysis Function
Inquiries
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Daily Percentage of Determines the communications processor
NCP Cycle load variation (communications control-
Utilization ler utilization cycles) for a 24-hour
period.
Daily NCP Buffer Helps you determine the adequacy and
Utilization utilization of NCP storage in the
communications control unit.
Daily Link Determines the traffic fluctuation on a
Utilization link for a 24-hour period, which can
help you determine the need for
configuration changes such as adding
links or increasing link speed.
NPM/CA NetSpy Identifies, through a series of four
Under/Over Utilized reports, which lines in the network are
Line Analysis under-, over-, or marginally utilized.
NCP Utilization Ranks all or selected NCPs in ascending
Ranking or descending order by selected cri-
teria, based on average, maximum, or
minimum NCP buffer or CCU utilization,
or the amount of time in slowdown.
NPM/CA NetSpy Ranks all or selected links in
Daily Link Ranking ascending or descending order based on
By Zone sending, receiving, or total percent
link busy.
NPM/CA NetSpy Ranks all or selected links in
Daily Link Ranking ascending or descending order based on
By Hour sending, receiving, or total percent
link busy.
Performance Analysis Inquiries - continued
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Performance Analysis Function
Inquiries
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NCP Utilization Provides a bar chart of average hourly
Chart percent CCU and NCP buffer utilization
and time in slowdown for each hour of
day reported.
NCP Utilization Plot Plots average hourly percent CCU and
NCP buffer utilization and time in
slowdown for each hour of day reported.
NCP Channel Hold Plots NCP channel hold and channel
and Intermediate intermediate queue lengths for each
Queue Length Plot hour of a day reported, which can help
you identify periods of excessive delay
in data flow between NCP and VTAM.
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Workload Analysis Function
Inquiries
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NetView Daily Connect Shows total network terminal connect
Time by Application hours for each application.
NetView Daily Shows volume of data character traffic
Characters/1000 by for each application, which can help
Application you determine traffic workloads placed
on the network by total traffic to and
from a given application.
NetView Daily Data Shows traffic load variation on a
Characters/1000 by virtual route for a 24-hour period,
Virtual Route which can help you plan routes and
balance loads during peak hours.
NetView Daily Data Shows volume of data character traffic
Characters/1000 by for each application, which can help
Application you identify peak activity periods that
may correlate with poor response time
or low activity periods, possibly
indicating network or host problems.
TCP/IP Daily Byte Provides a chart of bytes received
Transfer Chart and bytes sent by the TCP/IP Telnet
Server for each hour of a day for a
specific host/system.
TCP/IP Monthly Byte Provides a chart of bytes received
Transfer Chart and bytes sent by the TCP/IP Telnet
Server for each zone by month for a
specific host/system.
MICF Inquiries - continued
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Workload Analysis Function
Inquiries
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NetView Daily Con- Displays control character traffic
trol Characters/1000 volume for each application that you
by Application can compare with the MICF inquiry
NetView Daily Data Characters/1000 by
Application to determine the ratio
between data and control characters.
NetView Weekly Con- Shows control message volumes for in-
trol PIU Traffic by dividual PLUs that you can compare with
PLU the NetView Weekly Data PIU Traffic by
PLU inquiry to determine the ratio
between data and control PIUs.
NetView Weekly Data Shows data message volumes for in-
PIU Traffic by PLU dividual PLUs that can help you deter-
mine traffic workloads imposed by
individual applications on the network.
NetView Daily Link Identifies links with long average
Rank Report message lengths that would benefit most
from a reduction in message sizes or
from a compression in software.
NetView Daily PLU Identifies applications that would
Rank Report benefit most from a reduction in
message sizes or from a compression in
software.
Exception Reports
The CA MICS platform provides an Exception Analyzer that
works with CA MICS Data Integration Applications (DIAs) to
provide consolidated reporting of exception conditions across
systems and data sources.
An "exception" is any condition that deviates from the
expected norm, or any missed objective in system performance
or service. DIAs detect exceptions by testing daily data
against user-defined thresholds. Each application has an
exception value analyzer to help determine those thresholds.
Each detected exception is assigned a severity level and is
associated with a management area. CA MICS Network Analyzer
Option is delivered with several exception tests, and you can
easily add your own. The exception reports produce
increasing levels of detail to address the needs of different
audiences and, when combined with exceptions from other CA
MICS applications, comprise a powerful diagnostic tool for
your organization.
Ad Hoc Reporting Facilities
The specific types of information needed to manage a large
I/S organization change daily. CA MICS addresses those needs
with interactive capabilities that allow fast response to the
most complex requests for information. The interactive
capabilities are:
o The CA MICS Information Center Facility (MICF) is an ISPF-
based panel-oriented productivity tool that allows you to
access information in the CA MICS database. When you
define input, selection criteria, and report options, MICF
fulfills your request executing the program either in
batch or interactive mode. Then, according to your
specifications, MICF either prints the results of your
request, displays the results at your terminal, or
catalogs the results for later viewing.
o The standard SAS Language Interface is an advanced
analysis language that enhances your staff's analytical
capabilities and improves the quality of their decision-
making. CA MICS uses SAS, a powerful fourth generation
language that allows easy data manipulation and
statistical analysis. SAS also provides coding facilities
for programmers who are conducting extensive analysis or
designing new reports for I/S business applications.
The CA MICS WorkStation Facility (MWF) provides an online
environment in which you can use SAS in batch or
interactive mode. CA MICS uses the SAS System for data
management and as an advanced analysis language.
