Appendix E. PSP ONLINE PANEL FLOW AND DIALOG › E.3 Option 1 - Problem Analysis

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E.3 Option 1 - Problem Analysis

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--------------------  PSP Online Services  ------------------------------------
Option ===> _


      0 - PSP Options
          Define batch job, browse, and print options.
      1 - Problem Analysis
          Browse descriptions of product changes, select product changes,
          and browse CA MICS libraries.
      2 - Apply Product Changes
          Apply product changes to CA MICS libraries.
      3 - Load the PSP Libraries
          Prepare the PSP libraries, load product changes and new products.
      4 - PSP Utilities
          General PSP utility programs and online functions.

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PSP Online Services panel (PSP@PRIM)


The Problem Analysis process identifies and selects product
changes for installation on your CA MICS system. It provides
facilities for reviewing available product changes and
identifying current maintenance status.  It also provides
access to your CA MICS complex and unit database libraries
with the PDF BROWSE service.

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------------------------------  Problem Analysis  -----------------------------
Option ===> _


      1 - CA MICS Libraries
          Browse the CA MICS complex and database unit libraries.
      2 - Select Product Changes
          Review change text and code and select changes to be applied .
      3 - All Product Change Abstracts To-Date
          Displays ALL product change abstracts delivered to-date.
      4 - Change Status
          List the status of a component or product change.

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Problem Analysis panel (PSPPMENU)


The Problem Analysis option is a comprehensive tool for
analyzing the applicability of CA MICS product changes to
your installation.

The following is a description of a typical use of the
Problem Analysis option:

 1.  Review product changes by selecting All Product Change
     Abstracts To-Date.

 2.  Note which product changes may apply to your
     environment.  You can browse the product change text for
     a full description of the problem and problem solution.

 3.  Review the product change candidates by using the
     Select Product Changes option.  Only those changes that
     have not been applied are shown.  The text may be
     printed to aid in your research.

 4.  If necessary, browse the CA MICS library members
     affected by selecting the CA MICS Libraries option.

 5.  Select product changes to apply by using the Select
     Product Changes option.  Return to the main PSP Online
     menu by entering the END command and use the Apply
     Product Changes option to apply the product changes you
     have selected.

 6.  If you notice specific problem symptoms in your CA MICS
     system that do not seem to be described by any product
     change, contact technical support. For online assistance
     and a complete list of locations, primary service hours,
     and telephone numbers use http://ca.com/support.  In
     many cases, a product change will be available for the
     problem or there may be actions you can take to reduce
     the impact of the problem.