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1.3 Reporting and Inquiry Facilities


The CA MICS Batch and Operations Analyzer standard reports
and online inquiries provide concise, comprehensive
information to help you manage both the batch and operations
environments.

The Analyzer provides management reports, standard analysis
reports, and exception reports that you can use as delivered
or tailor to your specific requirements.  In addition, you
may use MICF and the standard SAS Language interface to
create on-demand reports.

Each type of report and reporting facility is described
below.


MANAGEMENT REPORTS

The management reports that are distributed with the Batch
and Operations Analyzer provide a concise, graphical, or
tabular representation of the data center's processing
objectives and how well they have been met.

You define the objectives through a series of parameters;
then produce the reports during normal daily, weekly, or
monthly CA MICS processing. You can activate or deactivate
the reports for any given timespan (daily, weekly, or
monthly).

You can produce the following management reports for batch
activity:


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Management
Report Function
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Batch Job        Quantifies the number of batch job initia-
Initiation       tions over a period of time.  The user
                 establishes a management objective for the
                 number of jobs initiated and the report
                 produces vertical bars, by time period,
                 indicate how closely the system is
                 performing to the objective.  The report
                 also indicates whether jobs are meeting
                 user-defined turnaround objectives.

Batch Job        Quantifies batch service received for all
Turnaround       jobs.  The user establishes a management
Received         objective for the percentage of jobs that
                 should be meeting their user-defined
                 turnaround specification.  Vertical bars, by
                 time period, indicate how closely the system
                 is performing to the objective.

Batch Job Group  Provides the same information as the Batch
Turnaround       Job Turnaround Received Report, except that
Received         a separate report is produced for each user-
                 defined job grouping.  Job groups allow the
                 user to break down the batch workload into
                 segments for finer analysis.

Batch Resource   Quantifies batch resource consumption for
Consumption      all jobs.  The user establishes a management
                 objective for the number of service units
                 that should be consumed by batch work during
                 a given period of time.  Vertical bars, by
                 time period, indicate how closely the system
                 is performing to the objective.

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STANDARD ANALYSIS REPORTS

Standard analysis reports are produced on an as-needed basis
and provide concise batch and operating system information in
the form of reports, graphs, charts, and plots.  Generally,
these reports are used as part of regular management
practices and when in-depth analysis is required.

You can produce the following standard analysis reports for
batch and operations activity:


-------------------------------------------------------------
Standard Analysis
Report Function
-------------------------------------------------------------

System Availability  Identifies and quantifies the system
                     IPLs and provides a distribution of IPLs
                     by reason code.  The report is an
                     effective way to monitor system
                     downtime.

Configuration Trace  Provides a concise configuration his-
                     tory, from equipment configuration at
                     the time of IPL to the current time.
                     The report identifies any configuration
                     activity that may have caused serious
                     performance or availability problems.

System Incident      Provides a precise report that traces
                     critical operational system events such
                     as IPLs, parameter changes, time of day
                     resets, and any other important
                     conditions.  By analyzing this report,
                     you can verify that important system
                     parameters are in effect and have been
                     specified correctly.

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Standard analysis reports include a series of predefined MICF
inquiries.  These inquiries, like the reports described
above, are designed to be run on an as-needed basis.  You can
also use them as templates for designing your own inquiries.

The predefined MICF inquiries described in the following
chart are delivered with the CA MICS Batch and Operations
Analyzer.


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Inquiry Name Function
-------------------------------------------------------------

Daily Top 20 Batch   Produces a table, in descending fre-
Resource Consumers   quency, of the batch jobs that used the
                     highest number of service units on the
                     previous day.  The report identifies
                     jobs that are utilizing resources
                     inefficiently and/or inappropriately.

Daily Job Abends     Provides a frequency distribution of the
via Exit Cancels     number of jobs that abnormally ter-
                     minated because of cancellation, due to
                     factors such as using too much CPU time
                     or printing more lines of output than
                     are allowed by the system.  Such jobs
                     represent wasted resources since they
                     typically have to be rerun.

Daily Job Abend      Produces a table of job termination
Analysis             codes summarized by the first three
                     characters of the job name.  For
                     example, the report can be used to learn
                     the number of jobs beginning with M00
                     that terminated with a 322 abend (too
                     much CPU time) the previous day.  You
                     can modify the inquiry to report by
                     characteristics other than the job name
                     prefix.

Daily JCL Errors     Produces a table showing jobs that were
                     terminated due to JCL errors the
                     previous day.  This inquiry is particu-
                     larly useful when looking for failing
                     production JCL.  The reader timestamp
                     and JES job number are provided to help
                     identify jobs that need JCL attention.

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Inquiry Name Function
-------------------------------------------------------------

Operational and      Provides a summary of the resources
User Program Abends  wasted (execution and CPU time) due to
                     operational abends such as 322 and D37
                     abends or user program abends (OCx
                     abends).  The report can point out
                     specific areas needing attention.

Monthly Printed      Provides a vertical bar chart of the
Output Trend         number of lines printed by shift during
                     each of the previous six months.  This
                     trend report can be used to monitor
                     printer capacity and estimate future
                     capacity.

Daily RJE Remote     Provides a tabular listing of jobs that
Printer Tracking     printed at a specified remote printer.
                     This report can be used to identify jobs
                     that use large number of print lines,
                     and the time of day they run so that, if
                     necessary, you can reschedule such jobs
                     to run during a less busy time of day.

Daily JES Remote     Provides a horizontal bar chart of the
                     number of logical writer records
                     transmitted to remote JES workstations.
                     A bar is produced, in ascending order of
                     usage, for each JES route number within
                     shift.  This report can be used to de-
                     termine whether work stations are being
                     used effectively, and whether additional
                     capacity will be needed as workloads
                     grow.

Daily Special Forms  Produces a frequency distribution based
Used by Shift:       on the number of times each form number
                     was used during a user-defined shift
                     (zone) for the preceding day.  This
                     report can be used to identify
                     frequently used forms that could
                     possibly be converted to "form flash"
                     applications to save printing costs and
                     reduce operator interventions.


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Inquiry Name Function
-------------------------------------------------------------

Daily Batch Users    Produces a tabular listing of batch jobs
of SUPERZAP          that used the utility.  Because using
                     this utility can result in modules that
                     are incompatible with the source code
                     used to create them, this inquiry can be
                     used to help spot potential problems
                     caused by such incompatibilities.

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EXCEPTION ANALYZER REPORTS

The CA MICS Platform provides an Exception Analyzer that
works with CA MICS Data Integration Applications to provide
consolidated reporting of exception conditions across systems
and data sources.

An "exception" is any condition that deviates from the
expected norm, or any missed objective in system performance
or service.  CA MICS Data Integration Applications detect
exceptions by testing daily data against user-defined
thresholds.  Each application has an exception value analyzer
to help determine those thresholds.  Each detected exception
is assigned a severity level and is associated with a
management area.

The CA MICS Batch and Operations Analyzer is delivered with
several exceptions tests, and you can easily add your own
tests.  The exception reports produce increasing levels of
detail to address the needs of different audiences. When
combined with exceptions from other CA MICS applications,
they comprise a powerful diagnostic tool for your
organization.

-------------------------------------------------------------
Exception
Report Function
-------------------------------------------------------------

Exception       Provides a concise, high-level summary of the
Management      exceptions reported for the previous day.
Overview        The report lists, in terms of severity, the
                number of exceptions for each defined
                management area.  It gives upper management a
                quick assessment of the operation's
                stability.

Management Area Provides an hourly summary of exceptions
Exception       encountered for a specific management area
                (e.g., performance or availability), and the
                number and severity of each exception type
                that occurred during an hour.  Typically,
                first-level management personnel who are re-
                sponsible for defined management areas use
                this inquiry.

Severity Level  Provides an hourly summary of exceptions
Exception       encountered for a given severity level,
                allowing quick assessment of the different
                types of exceptions in each level.  It gives
                managers, performance analysts, and system
                programmers an integrated picture of the
                different problems that may have affected the
                data center in a given hour.

Detail          Provides a detailed list, in order of
Exception       occurrence, of exceptions that have been
                detected.  This report is produced from the
                CA MICS Information Center Facility (MICF).
                You may selectively produce it online using
                different selection criteria, including date
                and time range, severity level, management
                area, etc.  You can use this report on an as-
                needed basis to obtain the necessary
                background detail for effective analysis of
                the reported exceptions.

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AD HOC REPORTING FACILITIES

The specific information needed to manage a large I/S
organization varies from day to day.  CA MICS addresses those
needs with interactive capabilities that allow fast response
to the most complex requests for information.  The
interactive capabilities are:

o   The CA MICS Information Center Facility (MICF) - MICF, a
    panel-oriented productivity tool, allows you to access
    information in the CA MICS database. When you define
    input, selection criteria, and report options, MICF
    fulfills your request by executing the program either in
    batch or interactive mode.  Then, according to your
    specifications, MICF either prints the results of your
    request, displays the results at your terminal, or
    catalogs the results for later viewing.

o   The Standard SAS Language Interface - An advanced
    analysis language enhances your staff's analytical
    capabilities and improves the sophistication of their
    decision-making.  The advanced analysis language used in
    CA MICS is SAS, a powerful fourth-generation language
    that provides easy data manipulation, statistical
    analysis, and coding facilities for programmers who are
    conducting extensive analysis or designing new reports
    for I/S business applications.  CA MICS uses the SAS
    system both for data management and as an advanced
    analysis language.

    The CA MICS Workstation Facility (MWF) provides an online
    environment in which the SAS system can be used
    interactively or in batch mode.