1. OVERVIEW › 1.3 Reporting and Inquiry Facilities
1.3 Reporting and Inquiry Facilities
The CA MICS TSO Analyzer reports and online inquiries provide
concise, comprehensive information to help you manage your
TSO environment.
The TSO Analyzer provides management, standard analysis, and
exception reports that you can use as delivered or can tailor
to your specific requirements. In addition, you may use the
MICF and standard SAS language interface to create ad hoc
reports and inquiries.
Each type of report and reporting facility provided by the
TSO Analyzer is described below.
Management Reports
The management reports distributed with the TSO Analyzer
provide a concise graphical or tabular representation of the
installation's processing objectives and how well they have
been met. You define objectives through a series of
parameters, then produce reports during normal daily, weekly,
and monthly CA MICS processing. You can activate or
deactivate the reports for any given time-span (daily,
weekly, or monthly).
The TSO management reports described below are delivered with
the TSO Analyzer.
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Management
Report Function
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TSO Service Quantifies TSO transaction response time
(Short, Medium, in a separate report for each transaction
and All) classification (short, medium, and all
transactions). Vertical bars represent
the percentage of transactions of a given
type that complete within a user-specified
time. Each bar represents an hour of day,
an hour of day within week, or a user-
defined shift (zone) within month. A line
across the chart indicates management's
objective for that type of transaction.
TSO Outage Quantifies the length of time that a TSO
Availability outage occurred and plots the outage time
by hour of day or by hour of day within
week.
TSO Available Quantifies the number of hours that TSO
Hours was available and plots that number by
user-defined shift (zone) within month.
TSO Resource Quantifies the amount of service units
Consumption consumed by all TSO users and charts that
number by hour of day, hour of day within
week, or by user-defined shift (zone)
within the month.
TSO Throughput Quantifies the number of TSO commands
invoked by all TSO users, and produces a
vertical bar chart of that number by hour
of the day, by hour of the day within the
week, or by user-defined shift (zone)
within the month.
System IPL Quantifies the number of IPLs that were
incurred and charts that number by user-
defined shift (zone) within month.
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Standard Analysis Reports
Standard analysis reports are produced on an as-needed basis.
They provide concise information in the form of reports,
graphs, charts, and plots. Standard analysis reports are
generally used when data is not in a form suitable for a
management or an exception report, or when more in-depth
analysis is required.
The standard analysis reports described in the following
charts are delivered with the TSO Analyzer.
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Standard Analysis
Report Function
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TSO System Summary Represents TSO workload and service for a
four-month period, covering service, load,
and availability. Four columns show days
for specific months. A fifth column shows
the percentage of change between the most
recent month and a user-specified base
month.
TSO User Summary Shows TSO service received, resource
consumption, and TSO access data for
individual TSO users for a four-month
period, which allows you to analyze trends
and to evaluate the workload patterns of
individual users.
TSO Group Summary Displays TSO service received, resource
consumption, and TSO access data for user
ID groups for a four-month period, and
allows you to evaluate workload patterns.
TSO Application Shows TSO service received, load, and ac-
Summary cess for a predefined interactive appli-
cation for the current month and for the
three previous months. This report helps
you to analyze trends, evaluate TSO appli-
cation service and resource consumption,
quantify TSO application utilization, and
identify TSO application usage patterns.
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Standard Analysis
Report Function
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TSO Activity Summarizes daily TSO operations and helps
Report identify, by performance group or workload
manager service class, problem areas and
periods of degraded response. Also used
to examine TSO operations as a function of
command load.
TSO Profile Summarizes weekly TSO operations and helps
Report to identify patterns in the TSO workload
and within each performance group or
workload manager service class.
TSO Network Summarizes daily communications network
Activity Report activity for TSO terminals to assist in
performance and network analysis.
TSO Network Summarizes weekly communications network
Profile Report activity for TSO terminals. Helps identify
workload patterns in the entire network
and in subsets of the network.
TSO Workload Summarizes the daily service provided and
Response Report resources consumed.
TSO Workload Summarizes daily TSO paging activity
Paging Report statistics.
TSO Workload Summarizes daily TSO swapping activity
Swapping Report statistics.
TSO Command Use Lists the count of TSO commands and
Counts Report subcommands in order by frequency of use
within a selected period.
TSO User Ranking Identifies the top or bottom users in any
Report of several categories such as average
total response time, total swaps, total
EXCPs, etc.
TSO Terminal Identifies the top or bottom TSO terminals
Ranking Report in any of several categories such as
average number of characters read per
second by TGET, total number of TGETs
issued, average total short response time,
average total response time, etc.
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Standard Analysis
Report Function
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TSO Command Provides daily and weekly detail and
Activity Report summary information on selected TSO
commands. Can identify command and user
resource consumption and potential prob-
lems with specific commands.
TSO Program Provides daily or weekly detail and
Activity Report summary information on interactive appli-
cations. Can identify users and
applications that use the most resources.
TSO User Session Shows what a user did, the kind of service
Trace Report received, and resources consumed during a
TSO/MON recording interval.
TSO User Interac- Displays command records generated during
tive Trace Report a TSO user session, including response
times and distributions, resources con-
sumed, program invoked, and the data set
accessed.
Functional Session Identifies TSO commands executed and the
Trace Report number of commands executed during a TSO
session and helps to track unauthorized
access and misuse of system resources.
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Standard analysis reports include a series of predefined MICF
inquiries that, like the reports listed above, are designed
to be run on an as-needed basis. You can also use them as
templates to design your own inquiries. The predefined MICF
inquiries described in the following chart are delivered with
the TSO Analyzer.
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Inquiry Name Function
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Daily Top 20 TSO Produces a table, in descending frequency,
Resource Consumers of the TSO users who used the highest
number of service units on the previous
day. This inquiry can identify users who
are utilizing resources inefficiently
and/or inappropriately.
8am - 5pm TSO Produces a color graphics vertical bar
Service by Type chart of response time for each hour from
8am to 5pm. Each bar is composed of the
three different types of TSO transactions.
The lowest part of the bar represents
average short response time for the hour;
the middle part represents medium response
time; the upper part represents long
response time.
TSO Workload Produces a vertical bar chart for either a
day, a week, or a month of activity,
portraying the number of TSO commands
being executed. Each bar represents the
number of commands per hour of day, hour
of day within week, or user-defined shift
(zone) within month. This report is
similar to the TSO Throughput Management
Objective Report.
TSO Service Provides several different vertical bar
charts that quantify TSO service in terms
of response time for a day, week, or month
of activity. Different reports chart
average short, medium, and total response
time, and the percentage of responses
completing within a predefined limit.
Vertical bars represent the information by
hour of day, hour of day within week, and
user-defined shift (zone) within month.
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Inquiry Name Function
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TSO Availability A vertical bar chart is produced for a
day, a week, or a month indicating the
amount of down-time for TSO. Each bar
represents downtime in minutes by hour of
day or by hour of day within week. The
monthly availability inquiry charts the
number of hours per user-defined shift
(zone) that TSO was available.
Resource Charts total TSO resource consumption in
Consumption terms of service units for a day, week, or
month. A bar representing service units
consumed is produced either for each hour
of day, each hour of day within week, or
each user-defined shift (zone) within
month.
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Exception Analyzer Reports
The CA MICS Platform provides an Exception Analyzer that
works with CA MICS Data Integration Applications to provide
consolidated reporting of exception conditions across systems
and data sources.
An "exception" is any condition that deviates from the
expected norm, or any missed objective in system performance
or service.
CA MICS Data Integration Applications detect exceptions by
testing daily data against user-defined thresholds. Each
application has an exception value analyzer to help determine
those thresholds. Each detected exception is assigned a
severity level and is associated with a management area.
The TSO Analyzer is delivered with several exceptions tests,
and you can easily add your own tests. The exception reports
produce increasing levels of detail to address the needs of
different audiences and, when combined with exceptions from
other CA MICS applications, comprise a powerful diagnostic
tool for your organization.
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Exception
Report Function
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Exception Manage- Provides a concise, high-level summary of
ment Overview the exceptions reported for the previous
day. The report lists the number of
exceptions for each defined management
area, in terms of severity. It allows
upper management to quickly assess the op-
eration's stability.
Management Area Provides an hourly summary of exceptions
Overview encountered for a management area, and the
number and severity of each exception type
that occurred during an hour.
Severity Level Provides an hourly summary of exceptions
Exception encountered for a given severity level,
thus allowing a quick assessment of the
different types of exceptions in each
level. It gives first-level managers,
performance analysts, and system
programmers an integrated report of the
different problems that may have affected
the installation in any given hour.
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Exception
Report Function
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Detail Exception Provides a detailed list, in order of
occurrence, of exceptions that have been
detected. This report is produced from the
CA MICS Information Center Facility
(MICF). You may selectively produce it
online using a number of different
selection criteria including a date and
time range, severity level, management
area, etc. You can use this report on an
as-needed basis to obtain the necessary
background detail for effective analysis
of the reported exceptions.
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Ad Hoc Reporting Facilities
The need for specific types of information to manage an I/S
organization changes daily. CA MICS addresses those needs
with interactive capabilities that allow fast response to the
most complex requests for information. The interactive
capabilities are:
o The CA MICS Information Center Facility (MICF) - MICF is
an ISPF-based panel-oriented productivity tool that allows
you to access information in the CA MICS Data Base. When
you define input, selection criteria, and report options,
MICF fulfills your request by executing the program either
in batch or interactive mode. Then, according to your
specifications, MICF either prints the results of your
request, displays the results at your terminal, or
catalogs the results for later viewing.
o The Standard SAS Language Interface - An advanced analysis
language enhances your staff's analytical capabilities and
improves the sophistication of decision-making. The
advanced analysis language used in the CA MICS I/S
Management Support System is SAS(R), a powerful
fourth-generation language that allows easy data
manipulation, statistical analysis, and coding facilities
for programmers who are conducting extensive analysis or
who are designing new reports for I/S business
applications.
The CA MICS Workstation Facility (MWF) provides an online
environment in which SAS can be used both interactively or
in batch mode. CA MICS uses the SAS System both for data
management and as an advanced analysis language.
