4. EXCEPTIONS › 4.3 Detailed Exception Descriptions › 04101: Prime Time CICS Throughput Degradation

04101: Prime Time CICS Throughput Degradation

FILE:             CICS System Activity File
SAS FILE NAME:    DAYS.CICCSY01
SOURCE LOCATION:  prefix.MICS.USER.SOURCE(DYCICEXC)

SEVERITY:  Critical             (SEVERITY='C')
MANAGEMENT AREA:  Service       (MGMTAREA='SERVICE')

PURPOSE:   Identifies those hours during prime time when the
actual number of CICS transactions processed is below the
objective.

RATIONALE:  An installation can set a service objective for
transaction throughput.  Setting the objective this way
recognizes the importance of servicing a consistent number of
requests during prime time.

DEFINITION:  This exception is detected when the number of
transactions processed during a prime-time hour falls below a
given objective number.

EXCEPTION STATEMENTS:  The SAS statements identifying the
exception situation and describing the condition are stored
in the source member named in SOURCE LOCATION and are
described below.

************************************************************;
*
**  04101
**  PRIME TIME CICS THROUGHPUT DEGRADATION
*;
EVENTS=number-of-responses;
IF CSYTRANS < EVENTS
AND (DAYNAME='MON' OR DAYNAME='TUE' OR DAYNAME='WED'
   OR DAYNAME='THU' OR DAYNAME='FRI')
  AND (HOUR >= hh1 AND HOUR <= hh2)
THEN DO;
EXCCODE='04101'; SEVERITY='C'; MGMTAREA='SERVICE';
EXCDESC1=
'PRIME TIME CICS THROUGHPUT DEGRADATION';
EXCDESC2='OBJCTV ' || PUT(EVENTS,6.) ||
'/HOUR, ACTUAL ' ||
    PUT (CSYTRANS,6.) || '/HOUR.  ' ;
LINK HIT;
END;

THRESHOLD MODIFICATION:  Modify the values of number of
responses, times, and days to define your installation's
service objective according to the following conventions:

    number-of-responses   -   The minimum number of total
       response events for which this exception is to be
       considered and would appear as:

          EVENTS = 1000;

    hh1 and hh2 - The hour range and days of the week to be
       included in the exception.  The hour of the day must
       be within the hh1 through hh2 range.  Prime time
       specified as 8 a.m.  through 6:59 p.m.  (18:59)
       appears as:

          AND ( HOUR >= 08 AND HOUR <= 18 )

       The days of the week are represented by the first
       three characters of their names.  They must be
       enclosed in quotes and separated by ORs.  Prime time
       specified as MONDAY through FRIDAY appears as:

          AND (DAYNAME='MON' OR DAYNAME='TUE' OR
              DAYNAME='WED' OR DAYNAME='THU' OR
              DAYNAME='FRI')