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3. REPORTS


The CA MICS Analyzer Option for CICS provides a comprehensive
reporting facility to help you manage and monitor CICS on a
daily, weekly, and monthly basis.  Long-term trending based
on historical data is also provided to show the growth in
CICS workload and resource consumption.  The reporting
facility delivers both graphics and tabular reports, all of
which are accessible through the CA MICS Information Center
Facility (MICF). Both can be executed in either batch or
foreground mode.  The CICS reports and graphics are available
in the following areas:
 
  o Service Level - The level of service provided by CICS in
    terms of response time.  The reports display response
    time information at the user or application level to show
    how well CICS is servicing its customers and the degree
    to which it is meeting your site's service level
    objectives.
 
  o Workload - The volume of transactions processed by CICS.
    The reports show the total and peak volume of work
    performed by CICS, as well as the large users or
    applications in your data center.
  o Performance - A summary of CICS performance in terms of
    response time, transaction volume, and availability at
    the system level for all regions processed by the CA MICS
    Analyzer Option for CICS.  The reports track occurrences
    of abnormal conditions that impact CICS performance, such
    as short-on-storage and maximum task conditions.
  o Cost - The amount of charges incurred by CICS users or
    applications.  The reports shows the total charges and
    the top users or applications (in terms of charges) in
    your data center.
  o Availability - The percentage of time CICS is available.
    This information is derived from the duration of the
    monitoring records processed by the CA MICS Analyzer
    Option for CICS.
To meet the reporting needs of those responsible for CICS in
various positions, such as senior managers, technical
managers, and performance analysts, the CA MICS Analyzer
Option for CICS provides the following types of reports, most
of which are available in the reporting areas discussed
above.
 
  o Ranking - These tabular reports provide an integrated
    list of the top consumers of CICS.  They are of most
    interest to technical managers and performance analysts
    who want to identify users with the highest cost, the
    worst response time, or the highest transaction volume.
 
  o Summary - These tabular reports provide technical
    managers and performance analysts with a quick summary of
    CICS activities at the individual system level, as well
    as the total activity within the enterprise.
  o Detail - These tabular reports provide the most detailed
    information by displaying CICS activities at the user or
    application level.  They are typically used by the
    performance analyst on an as-needed basis for ad-hoc
    analysis.
 
  o Management - These reports provide a concise graphic or
    tabular representation of your data center's processing
    objectives and how well they have been met.  They are
    targeted towards technical managers.
  o Exception - These tabular reports provide a concise
    integrated and itemized list of the problems affecting
    CICS in terms of service, workload, performance,
    availability, and security.  Their primary audience is
    CICS performance analysts and systems programmers.
    Exception reports are discussed in detail in Chapter 4 of
    this guide.
 
  o Graphics - For presentation to senior managers, the CA
    MICS Analyzer Option for CICS provides a comprehensive
    set of color graphics (or printer graphics if you do not
    have color devices) to show the activities and trend in
    cost, workload, and service.
You can produce the above reports or generate your own by
using the following facilities:
 
   o CA MICS Information Center Facility
   o Batch Operations
   o Interactive Reporting (MSAS)
 
For CICS Transaction Gateway, the CA MICS Analyzer Option for
CICS provides a daily MICF report with both summary and
detail information about Gateway transaction throughput and
response times.
MICF information Center Facility
 
As mentioned previously, the CICS reporting facility is
accessible through MICF, a menu-based system that operates
under IBM's Interactive System Productivity Facility (ISPF).
If you are familiar with ISPF commands, you will find that
MICF menus are similar to standard ISPF menus.  Each of the
CICS tabular or graphic reports is shipped as a MICF
inquiry, which comprise a series of SAS DATA steps or PROCs
to manipulate the data in the CA MICS database and to produce
the final report.  You can augment the CICS reporting
facility either by tailoring an existing MICF inquiry or by
writing your own inquiries.  See the MICF Reference Guide and
MICF User Guide for more information on how to use MICF to
run the distributed inquiries and create your own.
Batch Operations
 
Two types of reports, management and exception, are produced
automatically by the CA MICS operational jobs. The daily
format of these two reports is generated by the DAY400 step
of the DAILY job or, if the AUTOSUBMIT parameter is specified
in prefix.MICS.PARMS(JCLDEF), by the DAILYRPT job submitted
during DAY400.  The weekly reports are generated by either
the WEEK400 step of the WEEKLY job or the WEEKRPT job.  The
monthly reports are produced by either the MONTH400 step of
the monthly job or the MONTHRPT job.
 
The rest of the CA MICS Analyzer Option for CICS reports are
not automatically produced by the CA MICS operational jobs.
However, you can add them to the operational jobs using the
MICF production interface facility.  This is discussed in
more detail in Section 3.3.1 of this guide.
Some of the CA MICS Analyzer Option for CICS reports,
previously known as the standard analysis reports, were
originally shipped as batch reports and were not accessible
through MICF.  Although they are now available through MICF,
you can continue to produce them via batch jobs after the CA
MICS operational jobs have completed.  The sample JCL and the
list of reports that can be produced this way are discussed
in Section 3.3.2 of this guide.
Interactive Reporting (MSAS)
 
Interactive access to SAS with CA MICS is provided through
the MSAS dialog from the CA MICS Workstation Facility (MWF).
The MSAS dialog, running under ISPF, allows experienced SAS
users to exercise a flexible set of options for invoking
interactive full-screen SAS in the CA MICS environment.  The
MSAS dialog supports several types of interactive reporting,
including:
 
   - read-only access to a single unit database
   - read-only access to multiple unit databases
   - SAS without any unit databases


To support the interactive use of SAS with CA MICS, MSAS
allocates the required SAS files, work files, user files,
sort files, CA MICS libraries, and, optionally, the CA MICS
database.  In addition to allocating CA MICS database files,
MSAS uses the standard CA MICS DDNAMEs (for example, SOURCE,
INCLLIB, and USOURCE) to allocate the CA MICS library data
sets.  This lets you select SAS statements from the CA MICS
libraries, modify and execute these statements under SAS/DMS,
and then save the program for future use.

MSAS is a MICF application running under your private MICF
options.  Through MICF Options, you can control the set up of
SAS execution parameters and temporary data set allocations.
You can also control the allocation of additional data sets
for one-time or repeated use.

To use MSAS, see Chapter 3 of this guide.

 
The remainder of this chapter discusses the format and
execution of CA MICS Analyzer Option for CICS reports.

This section contains the following topics:

3.1 MICF Inquiries

3.2 Changing Report Parameters

3.3 Running Reports in Batch