1. OVERVIEW › 1.3 Reporting and Inquiry Facilities
1.3 Reporting and Inquiry Facilities
The CA MICS Analyzer Option for CICS standard reports and
online inquiries provide concise, comprehensive information
to help you manage your CICS environment. It provides
management reports, standard analysis reports, and exception
reports that you can either use as delivered or tailor to
your specific requirements. In addition, you may use MICF or
the SAS language interface to create on-demand reports.
Each type of report and reporting facility is described
below.
MANAGEMENT REPORTS
The management reports that are distributed with the CA MICS
Analyzer Option for CICS provide a concise graphical or
tabular representation of the data center's processing
objectives and how well they have been met. You define the
objectives through a series of parameters, then produce the
reports during normal daily, weekly, or monthly CA MICS
processing. You can activate or deactivate the reports for
any given timespan (daily, weekly, or monthly).
The management reports described in the following chart are
distributed with the CA MICS Analyzer Option for CICS.
Management Reports
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Report Function
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Daily CICS Service Shows the CICS service provided for all
Report - All activity and identifies the hours during
Activity the day when a CICS system fails to meet
user-defined service objective.
Daily CICS Service Shows the CICS service provided for
Report - Medium medium activity and identifies the hours
Activity during the day when a CICS system fails
to meet user-defined service objective.
Daily CICS Service Shows the CICS service provided for
Report - Short short activity and identifies the hours
Activity during the day when a CICS system fails
to meet user-defined service objective.
Daily CICS Outage Shows CICS availability to quantify the
Report-Availability amount of downtime on an hourly basis.
Daily CICS Shows CICS transaction volume on an
Throughput Report hourly basis and identifies peak hour
workload for each CICS system.
Weekly CICS Service Shows the CICS service provided for all
Report - All activity during the previous seven-day
Activity period (excluding weekends) and identi-
fies any hours during the day when a
CICS system fails to meet the
user-defined service objective.
Weekly CICS Service Shows the CICS service provided for
Report - Medium medium activity during the previous
Activity seven-day period (excluding weekends)
and identifies any hours during the day
when a CICS system fails to meet the
user-defined service objective.
Weekly CICS Service Shows the CICS service provided for
Report - Short short activity during the previous
Activity seven-day period (excluding weekends)
and identifies any hours during the day
when a CICS system fails to meet the
user-defined service objective.
Weekly CICS Outage Shows CICS availability in the previous
Report-Availability seven-day period (excluding weekends) to
quantify the amount of downtime
incurred on an hourly basis.
Weekly CICS Shows CICS transaction volume on an
Throughput Report hourly basis for the previous seven-day
period (excluding weekends) and
identifies peak hour workload for each
CICS system.
Monthly CICS Shows the CICS service provided for all
Service Report - activity during the previous six months
All Activity by zone.
Monthly CICS Shows the CICS service provided for
Service Report - medium activity during the previous six
Medium Activity months by zone.
Monthly CICS Shows the CICS service provided for
Service Report - short activity during the previous six
Short Activity months by zone.
Monthly CICS Outage Shows CICS availability during the
Report-Availability previous six months by zone.
Monthly CICS Shows CICS transaction volume during the
Throughput Report previous six months by zone.
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STANDARD ANALYSIS REPORTS
Standard analysis reports are produced on an as-needed basis.
They provide concise CICS activity information in the form of
reports, graphs, charts, and plots. The standard analysis
reports described in the following chart are distributed with
the CA MICS Analyzer Option for CICS.
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Report Function
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Daily Activity Provides a two-page report for each CICS
Overview Report system that CA MICS processes. The first
page gives an Hourly Activity Profile
and the second summarizes response time
distributions for the day.
Application Unit: Provides the averages and totals of
Summary Report resources used for each user-defined
application unit.
Daily User Activity Provides the averages and totals of
Summary Report resources used for each user-defined
first-level accounting field.
File/DBD Activity Provides summarized information for each
Summary Report file used by CICS and quantifies the
type of files, the types of requests
made to the files, and any VSAM string
waits that have occurred. This report
is available for use only with input
from ASG-TMON.
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Standard analysis reports include a series of predefined MICF
inquiries. These inquiries, like the reports listed above,
are designed to be run on an as-needed basis. You can also
use them as templates for designing your own inquiries.
The MICF inquiries described in the following chart are
distributed with the CA MICS Analyzer Option for CICS.
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Inquiry Function
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Daily CICS System Displays the percentage of CPU time
Overhead Analysis spent in system overhead.
8 am - 5 pm CICS Displays prime time hourly CICS response
Service by Type time by transaction type and identifies
any hours when CICS service falls below
a user-defined management objective.
Daily CICS Service Displays CICS response time and
identifies the hours during the day when
service falls below a user-defined
management objective.
Weekly CICS Service Displays the CICS response time trend in
a seven-day period (excluding weekends)
and identifies any hour between 8 a.m.
and 5 p.m. when service fell below a
user-defined management objective.
Monthly CICS Displays the CICS response time trend in
Service a six-month period and identifies zones
in which service fell below a
user-defined management objective.
Daily CICS Workload Displays CICS transaction volumes on a
daily basis and identifies peak hour
workloads for each CICS system.
Weekly CICS Displays the CICS transaction volume
Workload trends in a seven-day period (excluding
weekends) and identifies peak hour
workloads between 8 a.m. and 5 p.m. for
each CICS system.
Monthly CICS Displays the CICS transaction volume
Workload trends in a six-month period and
identifies peak zone workloads for each
CICS system.
Daily CICS Displays CICS availability by hour on a
Availability daily basis.
Weekly CICS Displays CICS availability between 8
Availability a.m. and 5 p.m. over a seven-day period
(excluding weekends)
Monthly CICS Displays CICS availability by zones over
Availability a six-month period.
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EXCEPTION ANALYSIS REPORTS
The CA MICS Platform provides an Exception Analyzer that
works with CA MICS Data Integration Applications to provide
consolidated reporting of exception conditions across systems
and data sources.
An "exception" is any condition that deviates from the
expected norm, or any missed objective in system performance
or service.
The CA MICS Analyzer Option for CICS is delivered with
several exception tests, and you can easily add your own.
The exception reports produce increasing levels of detail to
address the needs of different audiences and, when combined
with exceptions from other CA MICS applications, comprise a
powerful diagnostic tool for your organization.
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Report Function
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Exception Provides a concise, high-level summary
Management of the exceptions reported for the
Overview previous day. The report lists, in
terms of severity, the number of excep-
tions for each defined management area.
Designed for use by upper management, it
allows quick assessment of the opera-
tion's stability.
Management Area Provides an hourly summary of exceptions
Exception encountered for a specific management
area (for example, performance or avail-
ability), and the number and severity of
each exception type that occurred during
an hour. Typically, first-level
management personnel who are responsible
for defined management areas use this
inquiry.
Severity Level Provides an hourly summary of exceptions
Exception encountered for a given severity level,
thus allowing quick assessment of the
different types of exceptions in each
level. It gives first-level managers,
performance analysts, and system pro-
grammers an integrated report of the
problems that may have affected the
data center in any given hour.
Detail Exception Provides a detailed list, in order of
occurrence, of detected exceptions. You
can selectively produce this report
online using a number of different
selection criteria, including a date and
time range, severity level, management
area, and so on. You can use it to
obtain the necessary background detail
for effective analysis of the reported
exceptions.
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AD HOC REPORTING FACILITIES
The specific types of information needed to manage a large
I/S organization change daily. CA MICS addresses those needs
with interactive capabilities that allow fast response to the
most complex requests for information. The interactive
capabilities are:
o The CA MICS Information Center Facility (MICF) is a panel-
oriented productivity tool that allows you to access
information in the CA MICS database. When you define
input, selection criteria, and report options, MICF
fulfills your request by executing the program either in
batch or interactive mode. Then, according to your
specifications, MICF either prints the results of your
request, displays the results at your terminal, or
catalogs the results for later viewing.
o The CA MICS Workstation Facility (MWF) provides an online
environment in which SAS can be used both interactively or
in batch mode. CA MICS uses the SAS system for data
management and as an advanced analysis language.
The Standard SAS Language is an advanced analysis language
that enhances your staff's analytical capabilities and
improves the quality of their decision making. CA MICS
uses SAS, a powerful fourth generation language that
provides easy data manipulation and statistical analysis.
SAS also supports coding facilities for programmers who
are conducting extensive analysis or designing new reports
for I/S business applications.
