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3.2.1 Service Analysis Inquiries


Service analysis inquiries pertain to the management of IDMS
service levels in terms of response time.  They include items
necessary for providing daily data processing services in the
most efficient and effective manner, as well as meeting
service objectives and agreements.  The IDMS Analyzer
distributes the following service analysis MICF inquiries:

+----------+----------+----------------------------------------+-----------------+--------------------------------+--------------+ | Catalog | Inquiry | Inquiry Name | Report format | Run-time execution parameters | User exits | | Group | ID | | | | | +----------+----------+----------------------------------------+-----------------+--------------------------------+--------------+ | SERVICE | IDMCD2 | Daily IDMS Service Reports | color graphic | | | | | IDMCW2 | Weekly IDMS Service Reports | color graphic | | | | | IDMCM2 | Monthly IDMS Service Reports | color graphic | | | | | IDMPD2 | Daily IDMS Service Reports | printer graphic | | | | | IDMPW2 | Weekly IDMS Service Reports | printer graphic | | | | | IDMPM2 | Monthly IDMS Service Reports | printer graphic | | | +----------+----------+----------------------------------------+-----------------+--------------------------------+--------------+

Figure 3-13.  MICF Distributed Inquiries

To provide report flexibility, the IDMS Analyzer supplies
MICF execution run time parameters as well as user exits for
most of the service analysis inquiries.  You can use either
method to tailor the inquiries to suit your reporting needs.

Each inquiry will produce two sets of graphs for each unique
SYSID and IDMS Region.  The two sets of graphs produced are
the percentage of transactions which respond within one
second, five seconds and the percentage of total response
within five seconds.  The second set of graphs produced are
the average number of transactions which respond within one
second, five seconds and the total average response time.

An example of the printer graphic inquiry, Daily IDMS Service
Reports (IDMPD2) follows.

idmpd2s.html-ph

 Figure 3-14 (Page 1 of 6). Daily IDMS Service Inquiry


Daily IDMS Service - Pct. Short Responses Within 1 Sec. 12 CA MICS Sample Reports FOR: June 16, 1997 INQUIRY: IDMPD2 RUN DATE: 16JUN97 --------------------------------------------------- SYSID=CPU7 IDMS Region=CV75 ---------------------------------------------------- Percent Sum 200.00 % + ** | ** | ** | ** 180.00 % + ** ** | ** ** | ** ** | ** ** ** 160.00 % + ** ** ** | ** ** ** | ** ** ** | ** ** ** 140.00 % + ** ** ** ** | ** ** ** ** | ** ** ** ** | ** ** ** ** ** 120.00 % + ** ** ** ** ** | ** ** ** ** ** ** ** | ** ** ** ** ** ** ** ** | ** ** ** ** ** ** ** ** 100.00 % + ** ** ** ** ** ** ** ** | ** ** ** ** ** ** ** ** | ** ** ** ** ** ** ** ** ** +-------------------------------------------------------------------------------------------------- | ** ** ** ** ** ** ** ** ** 80.00 % + ** ** ** ** ** ** ** ** ** ** | ** ** ** ** ** ** ** ** ** ** | ** ** ** ** ** ** ** ** ** ** | ** ** ** ** ** ** ** ** ** ** 60.00 % + ** ** ** ** ** ** ** ** ** ** | ** ** ** ** ** ** ** ** ** ** | ** ** ** ** ** ** ** ** ** ** | ** ** ** ** ** ** ** ** ** ** 40.00 % + ** ** ** ** ** ** ** ** ** ** | ** ** ** ** ** ** ** ** ** ** | ** ** ** ** ** ** ** ** ** ** | ** ** ** ** ** ** ** ** ** ** 20.00 % + ** ** ** ** ** ** ** ** ** ** | ** ** ** ** ** ** ** ** ** ** | ** ** ** ** ** ** ** ** ** ** | ** ** ** ** ** ** ** ** ** ** --------------------------------------------------------------------------------------------------- 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Hour of Day


Figure 3-14 (Page 2 of 6). Daily IDMS Service Inquiry

Daily IDMS Service - Avg. Medium Response Time 18 CA MICS Sample Reports FOR: June 16, 1997 INQUIRY: IDMPD2 RUN DATE: 16JUN97 --------------------------------------------------- SYSID=CPU7 IDMS Region=CV75 ---------------------------------------------------- Seconds Sum | *** | *** | *** 1.20 + *** | *** | *** | *** 1.00 + *** | *** | *** | *** 0.80 + *** | *** | *** | *** 0.60 + *** *** | *** *** | *** *** | *** *** *** 0.40 + *** *** *** | *** *** *** | *** *** *** | *** *** *** 0.20 + *** *** *** | *** *** *** | *** *** *** | *** *** *** --------------------------------------------------------------------------------------------------------------------------- 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Hour Of Day


Figure 3-14 (Page 3 of 6). Daily IDMS Service Inquiry


Daily IDMS Service - Pct. Medium Responses Within 5 Sec. 24 CA MICS Sample Reports FOR: June 16, 1997 INQUIRY: IDMPD2 RUN DATE: 16JUN97 --------------------------------------------------- SYSID=CPU7 IDMS Region=CV75 ---------------------------------------------------- Percent Sum 400.00 % + ** | ** | ** | ** | ** 350.00 % + ** | ** | ** | ** | ** 300.00 % + ** | ** | ** | ** | ** 250.00 % + ** | ** | ** | ** | ** 200.00 % + ** ** ** | ** ** ** | ** ** ** | ** ** ** | ** ** ** 150.00 % + ** ** ** | ** ** ** | ** ** ** | ** ** ** | ** ** ** 100.00 % + ** ** ** | ** ** ** +-------------------------------------------------------------------------------------------------- | ** ** ** | ** ** ** | ** ** ** 50.00 % + ** ** ** | ** ** ** | ** ** ** | ** ** ** | ** ** ** --------------------------------------------------------------------------------------------------- 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Hour of Day

 Figure 3-14 (Page 4 of 6). Daily IDMS Service Inquiry


Daily IDMS Service - Avg. Total Response Time 30 CA MICS Sample Reports FOR: June 16, 1997 INQUIRY: IDMPD2 RUN DATE: 16JUN97 --------------------------------------------------- SYSID=CPU7 IDMS Region=CV75 ---------------------------------------------------- Seconds Sum 1.10 + *** | *** | *** | *** 1.00 + *** | *** | *** | *** 0.90 + *** | *** | *** | *** 0.80 + *** | *** | *** | *** 0.70 + *** | *** | *** | *** 0.60 + *** *** | *** *** | *** *** | *** *** 0.50 + *** *** | *** *** | *** *** *** | *** *** *** 0.40 + *** *** *** | *** *** *** | *** *** *** | *** *** *** 0.30 + *** *** *** | *** *** *** | *** *** *** | *** *** *** 0.20 + *** *** *** | *** *** *** | *** *** *** | *** *** *** 0.10 + *** *** *** | *** *** *** | *** *** *** | *** *** *** --------------------------------------------------------------------------------------------------------------------------- 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Hour Of Day

 Figure 3-14 (Page 5 of 6). Daily IDMS Service Inquiry

Daily IDMS Service - Pct. Total Responses Within 5 Sec. 36 CA MICS Sample Reports FOR: June 16, 1997 INQUIRY: IDMPD2 RUN DATE: 16JUN97 --------------------------------------------------- SYSID=CPU7 IDMS Region=CV75 ---------------------------------------------------- Percent Sum 400.00 % + ** | ** | ** | ** | ** 350.00 % + ** | ** | ** | ** | ** 300.00 % + ** | ** | ** | ** | ** 250.00 % + ** | ** | ** | ** | ** 200.00 % + ** ** ** | ** ** ** | ** ** ** | ** ** ** | ** ** ** 150.00 % + ** ** ** | ** ** ** | ** ** ** | ** ** ** | ** ** ** 100.00 % + ** ** ** | ** ** ** +-------------------------------------------------------------------------------------------------- | ** ** ** | ** ** ** | ** ** ** 50.00 % + ** ** ** | ** ** ** | ** ** ** | ** ** ** | ** ** ** --------------------------------------------------------------------------------------------------- 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Hour of Day

 Figure 3-14 (Page 6 of 6).  Daily IDMS Service Inquiry

The service analysis inquiries are described individually in
the following sections:

    1 - IDMCD2:  Daily IDMS Service Reports
    2 - IDMCW2:  Weekly IDMS Service Reports
    3 - IDMCM2:  Monthly IDMS Service Reports
    4 - IDMPD2:  Daily IDMS Service Reports
    5 - IDMPW2:  Weekly IDMS Service Reports
    6 - IDMPM2:  Monthly IDMS Service Reports