4. Operation › 4.9 CA MICS Service Desk Interface

4.9 CA MICS Service Desk Interface

The CA MICS Service Desk interface allows CA MICS to generate
call tickets in Service Desk for specific CA MICS operational
job abends and application specific events.

The following sections describe the CA MICS Service Desk
interface:

  1 - Prerequisites
  2 - CA MICS Abend Reporting
  3 - Application Specific Alerts
  4 - Messages and Return Codes