Release Notes › Known Issues › General › ArcotID Self-Service Tasks Do Not Secure CA Identity Manager

ArcotID Self-Service Tasks Do Not Secure CA Identity Manager

The Create/Reset My ArcotID and Download My ArcotID tasks are incompatible with an ArcotID credential being used to secure CA IdentityMinder. These tasks cannot use the two-factor authentication method.

Self-service tasks are normally protected by SiteMinder with the URLs invoked from within a calling application. However, SiteMinder can use only one authentication scheme. So if these tasks are protected by SiteMinder, using the CA IdentityMinder username/password authentication mechanism and the calling application authenticate uses an ArcotID for authentication, the tasks do not work. 

Therefore, you cannot use the ArcotID credential to secure a CA IdentityMinder environment that is protected by SiteMinder.