Administration Guide › Workflow › Template Method › Workflow Example: Create User

Workflow Example: Create User

A company's Identity Manager administrator needs to define a workflow and user roles to handle the following scenario:

• The company Sales Manager hires a new Sales Representative. The Sales Manager must be able to create a Identity Manager user for the new hire.
• To streamline the hiring process, the participants want to perform only a single work item to approve (or reject) the task.
• The Sales Director should be primary approver for all new hires. If the Sales Director is not found, the VP of Sales should be the default approver.
• If the new hire is approved, CA Identity Manager should send new user email notifications to both the Human Resources (HR) and Information Services (IS) departments.