Administration Guide › Workflow › Workflow Overview › Workflow Control Methods

Workflow Control Methods

CA Identity Manager provides two methods of placing tasks under workflow control.

Template Method

CA Identity Manager includes workflow process templates you can use to place tasks under workflow control. The template method lets you use these templates to configure and manage workflow entirely from within the User Console. Introduced in CA Identity Manager r12, these generic process templates can be configured to control most Identity Manager tasks and events.

The template method enables the following new features:

• Both task-level and event-level workflow control
• Simplified participant resolver configuration for workflow approvers
• Work item delegation, which covers out-of-office scenarios by letting a user delegate another user to approve work items
• Work item reassignment, which lets a running task be reassigned to another user for approval

WorkPoint Method

CA Identity Manager also includes a set of predefined workflow processes with default event mappings that correspond to specific Identity Manager tasks. The WorkPoint method requires you to configure and customize these processes from within WorkPoint Designer. These predefined processes are compatible with releases prior to CA Identity Manager r12.

The WorkPoint method also enables the following new features:

• Both task-level and event-level workflow control
• Work item delegation, which covers out-of-office scenarios by letting a user delegate another user to approve work items
• Work item reassignment, which lets a running task be reassigned to another user for approval

Note: For greater flexibility and ease of use, CA recommends that you use the template method whenever possible.

More Information:

Template Method

WorkPoint Method