Administration Guide › Email Notifications › How to Create Email Notification Policies › When to Send Tab

When to Send Tab

CA Identity Manager provides several default options that determine when email is sent. Some of these options require additional information, such as a task or event name. For example, sending an email when a task starts requires selecting the task that triggers the email.

You can select one or more of the following When to Send options:

User Created

Sends an email when a user has been created. The email is sent when the CreateUserEvent reaches completion.

User Modified

Sends an email when a user has been modified. The email is sent when the ModifyUserEvent reaches completion.

Workflow Pending

Sends an email when a workflow process assigns approvers. When you select this option, specify the applicable workflow process.

Event Started

Sends an email when an event reaches the Before state. When you select this option, specify the event.

Note: If you specify Event Started, and the email fails to send, the event associated with the notification will not execute.

Event Ended

Sends an email when an event reaches the After state. When you select this option, specify the event.

Event Approved

Sends an email when an event reaches the Approved state. When you select this option, specify the event.

Event Rejected

Sends an email when an event reaches the Rejected state. When you select this option, specify the event.

Event Failed

Sends an email when an event fails. When you select this option, specify the event.

Task Submitted

Sends an email when the task starts processing. When you select this option, specify the task.

Task Complete

Sends an email when the task completes. When you select this option, specify the task.

Task Failed

Sends an email if the task fails. When you select this option, specify the task.