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Approving Business Changes

Workflow describes a process that consists of one or more steps that must be performed in order to accomplish some business objective, such as executing a hiring procedure, or obtaining a user’s credit score from an external system. Typically, one of the steps in a workflow process involves approving or rejecting the business change.

In CA Identity Manager, a workflow process is associated with an event, an action that occurs during task processing. When an event enters the Pending state in its lifecycle, CA Identity Manager invokes any associated workflow process and pauses the event execution until the process completes. CA Identity Manager then performs or rejects the event based on the results of the workflow process.

This sequence is shown in the following diagram:

Events and workflow

CA Identity Manager includes the InSession WorkPoint workflow engine for creating and managing workflow processes.

Note: For more information, see the Administration Guide.