Connector Guides › Connectors Guide › Connecting to Endpoints › Entrust PKI Connector › Connector-Specific Features › Operations › Recover User Operation

Previous Topic: Operations

Next Topic: Certificates

Recover User Operation

The administrator can run the compound recover operation to re-establish the user's password when requested.

To recover the user when Recover profile is also checked

  1. Select Recover User and click Apply.

    The user is put into Key Recovery state.

  2. Make sure the name of the .epf file here is the same name as the revoked file.
  3. Deliver the password to the end user out of bound.

If the Recover profile option is disabled or not checked, new activation codes are generated after the user is put into Key Recovery state. The administrator can then deliver the activation codes to the end user out of bound.