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Configuring the Exchange 20xx Remote Agent Component

In an Exchange 2000/2003 environment, the Exchange 2000/2003 remote agent component is required to manage mailbox permissions and to perform the operation of moving mailboxes between mailbox stores.

For Exchange 2007 and Exchange 2010 environments, refer to Exchange 2007/ 2010 Support for more information.

The remote agent uses APIs that have to be launched on the Microsoft Exchange computer.

The Exchange Remote Agent should be installed and the CAM and CAFT Service should be configured on Exchange 20xx servers that you plan to use as a gateway server to manage the Exchange site.

In the Provisioning Server, for each managed ADS/Exchange 20xx endpoint, you must define the Exchange gateway server that should be used. This can be done from the Exchange General tab of the managed endpoint property page.

For Windows 2003 with Exchange 2000/2003 Machines:

When installing the Exchange Remote Agent, you need to perform post installation steps to grant the remote agent enough rights to perform the required operations. The CA Message Queuing Server service needs to be updated to be started with an account granted enough rights on both the Exchange Server and the ADS Domain (for move mailbox operations and management of mailbox rights).

If the Remote Agent is installed on a Windows 2000/2003 server, the ‘Local System’ account used by the CA Message Queuing Server service, by default, may have insufficient rights to run commands. Therefore, the account starting this service needs to have the following rights (found under Local Security Policy\Local Policies\User Rights Assignment):