Configuration Guide › Sample Identity Manager Environment › How to Use the NeteAuto Identity Manager Environment › Self-Service Task Management › Use the Forgotten Password Feature

Use the Forgotten Password Feature

Perform the following procedure to use the forgotten password feature.

To use the forgotten password feature

1. Type the following URL in a browser:

   http://hostname/iam/im/neteautopublic/index.jsp?task.tag=ForgottenPasswordReset
   

   hostname

   Defines the fully qualified domain name of the system where CA Identity Manager is running.

2. Type the unique identifier for the self-registered user that you created in Register as a New User, and click Next.
3. Each time that you are prompted, answer the verification question that you provided when you registered.

   Note: A correct response is required for each question. Canceling the task or closing the browser counts as a failed attempt.

4. Click Submit.

   CA Identity Manager prompts you to supply a new password.