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Installing UNIX Remote Agent on 64-bit Red Hat Itanium

Installing UNIX remote agent on Red Hat/Itanium64 requires Red Hat IA-32 Execution Layer and various compatibility libraries. The CA-CCS RPM packages shipped with the Remote Agent are built with an older version of RPM. There are known issues resolving the compatibility library folder /emul/ia32-linux.

The IA-32 Execution Layer and required libraries are on the Supplementary CD that came with the OS. Verify that the libraries match the installed version of Redhat.

The following solution lets you work around an issue with RPM v4.2.3 or later. RPM v4.2.3 has a backward-compatibility problem with older RPM packages. The issue causes it to resolve the compatibility library folder /emul/ia32-linux as /emul/ia32-Linux incorrectly. That is, Linux is incorrectly capitalized.

The issue is a known RPM issue from v4.2.3.

The UNIX Remote Agent is a 32-bit package. If you use this component on 64-bit Red Hat/Itanium, then install the IA-32 Execution Layer and compatibility libraries. Install these components before installing the UNIX Remote Agent.

Note: For more information, see the Red Hat Knowledge Base at:

http://kbase.redhat.com/faq/docs/DOC-1626

To install UNIX Remote Agent on 64-bit Red Hat Itanium

  1. Install the IA-32 Execution Layer.
  2. Install the following compatibility libraries from the 32-bit Compatibility Layer Disc that matches your Red Hat installation:

    Note: For more information about this issue, see https://bugzilla.redhat.com/show_bug.cgi?id=137452