Release Notes › Known Issues › Upgrades › Environment Migration Fails if the Identity Manager User Store Cannot be Contacted

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Environment Migration Fails if the Identity Manager User Store Cannot be Contacted

During an environment migration when you are upgrading from CA Identity Manager r8.1 SP2, if the Identity Manager user store cannot be contacted, the environment is left in an incomplete state. For example, the base URL may be missing or the System Manager may not be set.

Workaround

  1. Delete the affected environment.
  2. Rename the file Environment NameEnvironmentMigrated.properties to Environment NameEnvironmentAutoMigrate.properties

    This file is located in App Server Deploy Location/IdentityMinder.ear/user_console.war/META-INF/

  3. Restart the Application Server.