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Define a Connector Job

After you create a connector, you can run it repeatedly from the portal, or use the scheduling feature of the portal to run it automatically.

To create a connector in the CA RCM portal

  1. Log in to the CA RCM portal as an administrator.
  2. Go to Administration, Settings, and click Connector Settings.

    The Connector Settings screen appears.

  3. Do one of the following:

    The Add New Import or Add New Export page appears.

  4. Complete the fields in the page to create a connector. The following fields are not self-explanatory:
    Import client name

    Defines the name for the import connector.

    Description

    Defines the description of the import connector, such as the connector's use, timing, and so on.

    Universe

    Specifies a universe on the CA RCM server. The data obtained through this connector is imported into the universe's master configuration files. If it is an initial import and there are no pre-existing configuration files, the import process creates the configuration files.

    Note: Before you can run a connector job, explicitly declare a login field for the universe, and verify that the connector maps endpoint data to this field.

    (Optional) Enrichment Users Database

    Defines an existing users database (.udb) file that CA RCM uses to enrich new user records during data polling. Data is imported from a specific endpoint, however, you can enrich the original data by adding additional information from a second source. For example, you can download user information from a security-related endpoint, and then enrich the data by accessing additional information from a human resources database. This data could include user addresses which were not available from the primary source of information.

    Note: Enter the file name, but do not enter the .udb suffix. For example, enter enrich to reference the enrich.udb file.

    Ticket Template

    Specifies the ticket format that is used to track the connector job in your Inbox.

    • For import connectors, select FlowTicketforImport_V0.8.
    • For export connectors, select FlowTicketforExport_V0.4.
    Workflow process name

    Specifies the Workpoint business process that CA RCM uses to implement the connector job.

    • For import connectors, select Import Configuration.
    • For export connectors, select one of the following:
    • Export Master Model Deltas
    • Export Master Model Deltas with model auto fix—creates an audit card that contains all the new roles to create to fix the model
    • Export Master Model Deltas with model fix—if errors were found in the model, creates an error ticket with links to the audit card.
    Max duration time

    Defines, in seconds, an estimated processing time for the connector job. If the connector job continues beyond this time limit, CA RCM lists the job as overdue in your Inbox, but continues to process it.

    Priority

    Specifies the importance of the connector job relative to other tasks in your Inbox.

    Severity

    Specifies the importance of errors generated during connector job processing, relative to other tasks in your Inbox.

  5. Select the Connector Type and provide values for all the properties that appear under Connector Information. On-screen text provides more information next to each property.
  6. Click Save.

    The connector is saved, and is listed in the Connector Settings page.