Installation Guides › Upgrade Guide › CA Identity Manager Upgrade › Upgrade Reporting › Upgrade the Report Server

Upgrade the Report Server

If you are upgrading from a version of CA Identity Manager prior to r12.5, upgrade to a supported version of the Report Server.

Note: You need at least 9GB of disk space to install or upgrade the Report Server.

To upgrade the Report Server

1. Exit all applications that are running.
2. Download the CA Business Intelligence Common Reporting package and unzip it.

   The CA Business Intelligence Common Reporting is available for download on the CA Support site, under CA Identity Manager product downloads.

   Important! The installation zip contains multiple folders. The installer executable requires this folder structure. If you moved the CA Business Intelligence installer after extracting the zip, copy the entire folder structure to the same location and ensure that you execute the installation media from the VM folder.

3. Navigate to Disk1\InstData\VM and double-click the installation executable.

   The installer starts and prompts you for a locale.

4. Choose Update as the Installation Type when prompted.
5. Accept default settings during the rest of the installation.
6. Click Install.

Note: The upgrade can take up to 45 minutes to complete.

To verify the upgrade of the Report Server

1. Check the ca-install.log file in the Report Server install folder. The file should contain the following:

   Patch boeXIR2_SP4 installed successfully.
   

2. Check the Patch.properties file in the Report Server install folder. The file should contain the following:

   [boeXIR2_SP4]