Administration Guide › Email Notifications › How to Create Email Notification Policies › When to Send Tab

When to Send Tab

CA Identity Manager provides several default options that determine when email is sent. Some of these options require additional information, such as a task or event name. For example, sending an email when a task starts requires selecting the task that triggers the email.

You can select one or more of the following When to Send options:

• User Created

  Sends an email when a user has been created. The email is sent when the CreateUserEvent reaches completion.

• User Modified

  Sends an email when a user has been modified. The email is sent when the ModifyUserEvent reaches completion.

• Workflow Pending

  Sends an email when a workflow process assigns approvers. When you select this option, specify the applicable workflow process.

• Event Started

  Sends an email when an event reaches the Before state. When you select this option, specify the event.

  Note: If you specify Event Started, and the email fails to send, the event associated with the notification will not execute.

• Event Ended

  Sends an email when an event reaches the After state. When you select this option, specify the event.

• Event Approved

  Sends an email when an event reaches the Approved state. When you select this option, specify the event.

• Event Rejected

  Sends an email when an event reaches the Rejected state. When you select this option, specify the event.

• Event Failed

  Sends an email when an event fails. When you select this option, specify the event.

• Task Submitted

  Sends an email when the task starts processing. When you select this option, specify the task.

• Task Complete

  Sends an email when the task completes. When you select this option, specify the task.

• Task Failed

  Sends an email if the task fails. When you select this option, specify the task.