Configuration Guide › Sample CA Identity Manager Environment › How to Use the NeteAuto CA Identity Manager Environment › Self-Service Task Management › Use the Forgotten Password Feature

Use the Forgotten Password Feature

Perform the following procedure to use the forgotten password feature.

Follow these steps:

1. Type the following URL in a browser:

   http://hostname/iam/im/neteautopublic/index.jsp?task.tag=ForgottenPasswordReset
   

   hostname

   Defines the fully qualified domain name of the system where CA Identity Manager is running.

2. Type the unique identifier for the self-registered user that you created in Register as a New User, and click Next.
3. Each time when you are prompted, answer the verification question. The answer is the one which you have provided during registration.

   Note: A correct response is required for each question. Canceling the task or closing the browser counts as a failed attempt.

4. Click Submit.

   CA Identity Manager prompts you to supply a new password.