Release Notes › Installation Considerations › CA Identity Manager on Linux 64-bit with SiteMinder Connectivity Errors

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CA Identity Manager on Linux 64-bit with SiteMinder Connectivity Errors

Symptom:

The CA Identity Manager installer reports errors on Linux 64 bit when you select Connect to SiteMinder. The required agent configuration is not correct in SiteMinder.

Solution:

Perform these steps before deploying any directory or environment.

  1. Remember the Agent name and password you provided during the installation. Alternately you can read the value for "AgentName" property from the following: 
    \iam_im.ear\policyserver.rar\META-INF\ra.xml
  2. Open the SiteMinder User Interface and create an agent with the Agent name. Verify that you select the "4.x agent" check box.
  3. Start the application server and verify that no policy server connectivity issues appear. For example, look for a line such as following with no exceptions: 
    13:40:43,156 WARN  [default] * Startup Step 2 : Attempting to start PolicyServerService