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Configure CA Enterprise Log Manager to Work with ObserveIT

CA Enterprise Log Manager works with ObserveIT to let you view a user session recording. To integrate CA Enterprise Log Manager with ObserveIT, you must configure ObserveIT server from the CA Enterprise Log Manager interface.

To configure CA Enterprise Log Manager to work with ObserveIT

  1. Click Administration, Services, and Alerting Service.

    The Global Service Configuration: Alerting Service window appears. By default, the Administration tab opens.

    Note: You can configure an individual CA Enterprise Log Manager server to work with ObserveIT at a local configuration level.

  2. Complete the following fields in the ObserveIT pane as appropriate, and click Save:
    ObserveIT Server URL

    Specifies the address of the ObserveIT server.

    Note: If you use a single instance of OberveIT, you must specify the address of the single ObserveIT server in the following format:

    http://observeit_appserver:port_number_used_to_install_ObserveIT/ObserveIT
    

    If you use multiple instances of ObserveIT, you must specify the address of the centralized management server in the following format:

    http://observeit_centralizedmanagementserver/ObserveITCentralizedManagement/ 
    
    Username

    Specifies the user name of the Administrator who has access to the ObserveIT server.

    Password

    Specifies the password associated with the Administrator of the ObserveIT server.

  3. (Optional) Click Test Connection.

    The connection to the ObserveIT server is tested. If the connection succeeds, the message 'ObserveIT connection information validated successfully' is displayed. The ObserveIT application server is configured from the CA Enterprise Log Manager server.

More information:

Integration Considerations

View a User Session Recording