Administration Guide › Action Alerts › Working with CA IT PAM Event/Alert Output Processes › About CA IT PAM Event/Alert Output Processes › Architecture Supporting CA IT PAM Integration

Architecture Supporting CA IT PAM Integration

You need the following network components to run a CA IT PAM event/alert output process from an alert:

• A working CA Enterprise Log Manager environment, for example:
  • Agents with connectors that capture raw events from event sources
  • CA Enterprise Log Manager collection servers that refine the raw events and send them to reporting servers
  • CA Enterprise Log Manager reporting servers that process scheduled alerts and on demand queries
• A CA IT Process Automation Manager r2.1 (CA IT PAM) server configured with processes that invoke another product to perform a routine remediation action
• A server with a product used by the CA IT PAM process, for example, a server with a help desk product