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Default User Accounts

The CA Enterprise Log Manager installation creates a default administrative user, caelmadmin, which has its own password. When you need to access the host server directly, you must use this account to login because the root account login capability is restricted after installation. The caelmadmin account allows only a login action. From there you must switch users to the root account using its separate password to access utilities for OS-level system administration.

The default password for this account is the same password you created for the EiamAdmin account. We recommend that you change the password for the caelmadmin account immediately after installation.

The installation also creates a default service user account, caelmservice, which you cannot use to log into the system. You can switch users to this user to start and stop processes, if needed. The iGateway process and the embedded CA EEM server (if one is installed on the CA Enterprise Log Manager server) run under this user account to provide an additional layer of security.

The iGateway process does not run under a root user account. Port forwarding is automatically enabled to allow HTTPS requests on ports 80 and 443 to access the CA Enterprise Log Manager user interface, in addition to port 5250.