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Replace a CA Enterprise Log Manager Server

Use this procedure to replace a collection CA Enterprise Log Manager server after a major disaster or failure. This procedure allows you to recover from a disaster situation by creating a new CA Enterprise Log Manager server to resume event collection in place of the failed server.

Note: This procedure does not recover event data that resides in the failed server's event log store. Use regular data recovery techniques to retrieve event data from the downed server's event log store.

To recover from a disabled CA Enterprise Log Manager server

  1. Install the CA Enterprise Log Manager software appliance on a different server using the same host name that you assigned to the downed server.

    When the install asks for the CA EEM application instance name, be sure that you use the same application instance that the old server used. This successful registration enables the CA EEM server to synchronize the configuration.

  2. Start the new CA Enterprise Log Manager server and log in as the default administrative user, EiamAdmin.

    When the new CA Enterprise Log Manager server starts, it automatically connects to the CA EEM server, which then downloads the configuration files. After receiving the configuration files, the new CA Enterprise Log Manager server resumes log collection.