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An Undefined Server Name Replaces the Primary CA Enterprise Log Manager Server Name

Symptom:

When you deploy CA Enterprise Log Manager as a virtual appliance, the name of the primary CA Enterprise Log Manager server is displayed as ca-elm on the Subscription Dashboard.

Solution:

You can resolve this issue by performing the following steps:

  1. Click the Administration tab, the Services subtab, and the Subscription Service folder.

    The Global Service Configuration: Subscription Service page is displayed.

  2. Type the name of the primary CA Enterprise Log Manager server in Default Subscription Proxy.
  3. Select the name of the primary CA Enterprise Log Manager server from the Subscription Proxy(s) for Client Updates.
  4. Select the name of the primary CA Enterprise Log Manager server from the Subscription Proxy(s) for Content Updates.
  5. Click Save.