Release Notes › New and Changed Features in r12.5 › Incident Management

Incident Management

You can view and respond to incidents generated by CA Enterprise Log Manager event correlation using the Incident Management system. You can investigate the events that make up an incident, routing incident notifications, or triggering automatic workflows.

For example, you can view current incidents in your environment. You could sort them by severity to see the most severe first, and view each in turn checking to see that the assigned severity is appropriate. You can then downgrade incidents not worthy of immediate attention, and assign any incidents to an appropriate resource, or view comments attached to that incident.

For more information about Incident Management, see the CA Enterprise Log Manager Administration Guide and CA Enterprise Log Manager Online Help.