Administration Guide › Agents › View and Control Agent or Connector Status

View and Control Agent or Connector Status

You can monitor the status of agents or connectors in your environment, restart agents, and start, stop, and restart connectors as needed.

You can view agents or connectors from different levels of the Agent Explorer folder hierarchy. Each level narrows the available view accordingly:

• From the Agent Explorer folder, you can view all agents or connectors assigned to the current CA Enterprise Log Manager server.
• From a specific agent group folder, you can view agents and connectors assigned to that agent group.
• From an individual agent, you can view only that agent and any connectors assigned to it.

You can determine the FIPS mode (FIPS or non-FIPS) for an agent from all three levels.

To view agent or connector status

1. Click the Administration tab, and then the Log Collection subtab.

   The Log Collection folder list appears.

2. Select the Agent Explorer folder.

   Agent management buttons appear in the details pane.

3. Click Status and Command:

   The status panel appears.

4. Select Agents or Connectors.

   The agent or connector search panel appears.

5. (Optional) Select agent or connector update search criteria. If you enter no search terms, all available updates appear. You can select any one or more of the following criteria to narrow your search:
   • Agent Group—returns only agents and connectors assigned to the selected group.
   • Platform—returns only agents and connectors running on the selected operating system.
   • Agent name pattern—returns only agents and connectors containing the specified pattern.
   • (Connectors only) Integration—returns only connectors using the selected integration.
6. Click Show Status.

   A details chart appears, displaying status for agents or connectors that match your search. For example:

   Total: 10 Running: 8 Pending: 1 Stopped: 1 Not Responding: 0
   

   Note: If you update the configuration of an agent, CA Enterprise Log Manager requires a maximum of five minutes to synchronize the updated status of this agent with the other agents in a federation.

7. (Optional) Click the status display to view details in the Status pane at the bottom of the chart.

   Note: You can click the On Demand button for an agent or connector to refresh the status display.

8. (Optional) If you are viewing connectors, select any connector and click Restart, Start, or Stop. If you are viewing agents, select any agent and click Restart.