Release Notes › Known Issues › Miscellaneous › Service or Explorer Interface Error May Occur After iGateway Restart

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Service or Explorer Interface Error May Occur After iGateway Restart

Symptom:

If you click on an object in the CA Enterprise Log Manager interface services or explorer trees immediately after an iGateway restart, you may see an error message reading "Network error on receive" rather than the requested content.

Solution:

This error occurs if you attempt to access one of the specified objects while they are still being reloaded after the iGateway restart. Wait five minutes to allow the reload to finish and click the services or explorer item you want.