Symptom:
The installation of a CA Enterprise Log Manager server uses an existing CA Embedded Entitlements Manager server installed with CA Audit r8 SP2.When accessing the Audit Administrator user interface, an attempt to edit agent details returns the error message:
"Warning: There are no Log Manager Servers available."
All the fields in the Audit Administrator's Edit Agent Details page have blank values.
The caused is an incompatible interaction between the r8.1 CA EEM server and the r8.4 CA EEM client present in CA Enterprise Log Manager r12.1. The older version does not support a function called by the newer SDK.
Solution:
To resolve the version mismatch and to use CA Enterprise Log Manager with CA Audit r8 SP2, upgrade the existing CA Audit implementation to CA Audit r8 SP2 CR1. You can then use the CA Enterprise Log Manager Agent and Agent Manager features with CA Audit.
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