Release Notes › Known Issues › Subscription › Auto Restart after OS Update during SP Upgrade

Previous Topic: Subscription

Next Topic: Out of Memory Error on Machines with Low Memory

Auto Restart after OS Update during SP Upgrade

Symptom:

If the subscription option, "Auto Restart after OS update" is set to yes when you apply the Service Pack update, the operating system restarts before the CA Enterprise Log Manager binary update completes. One update left incomplete is the update to the iGateway shutdown scripts. This update must be applied so that iGateway can be shut down cleanly upon operating system restart.

Solution:

Before you apply the Service Pack Log Manager module update, set the subscription option Auto Restart after OS update to No.