Administration Guide › Subscription › Self-Monitoring Events for Subscription › Subscription Event Failures and Warnings › No Proxy server or Proxy server cannot be found... Either the proxy servers specified for this client are not running or no proxy server has been specified for this client

No Proxy server or Proxy server cannot be found... Either the proxy servers specified for this client are not running or no proxy server has been specified for this client

Reason:

The default proxy is not active and either no proxy servers were configured for the client or the configured proxy servers are not active. The subscription module could not perform the scheduled update.

Action:

Try the following actions:

• Verify the subscription configuration for the client.
  1. Click the Administration tab to the left of the Self Monitoring Events tab where this message appears.
  2. Verify that one or more servers are listed as selected for Subscription Proxy(s) for Client.
• Start up the default subscription proxy and the online subscription proxies configured on the client's proxy list.
  1. Click the Administration tab to the left of the Self Monitoring Events tab where this message appears.
  2. Identify the online proxies by examining the Selected area for Subscription Proxy(s) for Client.
  3. Click the Subscription Module node in the Service List and note the entry for Default Subscription Proxy.
  4. If any CA Enterprise Log Manager server you identified is not running, start it.
• Restart iGateway. Enter: $IGW_LOC/S99igateway start

  $IGW_LOC stands for the following path: /opt/CA/SharedComponents/iTechnology