Release Notes › Known Issues › Queries and Reports › Query and Reports Pages Are Displaying Error Messages When the UI is Loading

Query and Reports Pages Are Displaying Error Messages When the UI is Loading

Symptom:

When a CA Enterprise Log Manager server is loading the Queries and Reports pages, the following error is displayed on the UI:

Error getting query/report results: HTTP request error

Solution:

This error occurs if you have used a medium configuration for collection and reporting servers using CA Enterprise Log Manager as a virtual appliance. In a Hub and Spoke model, we highly recommend that you use a medium deployment configuration for a collection server and a large deployment configuration for a reporting server.