Release Notes › Known Issues › User and Access Management › Access Limitations from a Browser on Windows Vista

Access Limitations from a Browser on Windows Vista

Symptom:

When you log on to CA Enterprise Log Manager from a computer with a Windows Vista SP1 operating system which is IPv6 enabled from any browser, you cannot access functionality through the buttons on the Administration tab, User and Access Management subtab.

Users who log in with EiamAdmin credentials or credentials of a CA Enterprise Log Manager user account assigned an Administrator role should be able to access this functionality. This limitation does not apply to users who browse into CA Enterprise Log Manager from any other Windows operating system. It applies only when browsing into the CA Enterprise Log Manager with a URL in the following format from a Windows Vista computer https://[ipv6-address]:5250/spin/calm. An example is the following URL:

https://[::FFFF:192.168.00.00]:5250/spin/eiam

Solution:

The workaround to this problem is to access the User and Access Management functionality through a different URL.

1. Enter the following URL from your browser, where the IPv6 address is the URL to your CA Enterprise Log Manager management server.

   https://[ipv6-address]:5250/spin/eiam
   

2. Select CAELM from the Application drop-down list.
3. Enter either EiamAdmin with the password for this account or the credentials for a CA Enterprise Log Manager user with the Administrator role for the User Name and Password fields.
4. Click the Manage Identities tab to configure users and groups.
5. Click the Manage Access Policies tab to configure or tests or calendars.
6. Click the Configure tab, EEM server to configure global users, global groups, or password policies.