Administration Guide › Subscription › Implementing Offline Subscription Updates › Working with Offline Updates

Working with Offline Updates

Offline updates let you:

• Upgrade to the latest release or service pack offline.
• Get the latest content updates and hotfixes offline.

  Important! You must upgrade to the latest release or serve pack before getting the latest content updates and hotfixes.

• Upgrade to the latest release or service pack with available content updates.
• Install the final version of a previous release offline, if needed.

To upgrade to the latest release or service pack offline, do the following:

1. Go to the FTP site and open the folder for the current release.
2. Download and extract the core tar file, subscription_12_x_x_x.tar.
3. Stop iGateway.
4. Apply the offline update.
5. Start iGateway.

To get the latest content updates or hotfixes after upgrading to the latest release or service pack, do the following:

1. Go to the FTP site and open the folder for the current release.
2. Download and extract the supplementary tar file, subscription_monthly_update_M<n>.tar.
3. Stop iGateway.
4. Apply the offline update.
5. Start iGateway.

To upgrade to the latest release or service pack with available content updates, do the following:

1. Go to the FTP site and open the folder for the current release.
2. Download and extract the core tar file, subscription_12_x_x_x.tar.
3. Download and extract the supplementary tar file, subscription_monthly_update_M<n>.tar.
4. Stop iGateway.
5. Apply the offline update.
6. Start iGateway.

To install a previous release of CA Enterprise Log Manager offline, do the following:

1. Go to the FTP site and open a folder from a previous release.
2. Download and extract the core tar file, subscription_12_x_x_x.tar.
3. Stop iGateway.
4. Apply the offline update.
5. Start iGateway.