Release Notes › Known Issues › Event Refinement › Custom DM is Unable to Map epSIM (iTech) Events

Custom DM is Unable to Map epSIM (iTech) Events

Symptom:

A custom data mapping (DM) file created for epSIM (iTechnology) events is unable to map the events after being applied to the iTechnology Event Plugin under CA Adapter in the Log Collection Explorer.

When you examine the System All Events query to determine whether iTech events are mapped according to the custom DM file, you find that iTech events are not getting mapped and therefore, are not returned as query results. The message "No events were mapped; unable to map the events" is displayed.

Solution:

Open the custom DM file and replace $EventLog with $Log. That is,

Change this line: <DM_Field name="event_logname" type="string" value="$EventLog" mapping="direct"/>

To this: <DM_Field name="event_logname" type="string" value="$Log" mapping="direct"/>

This change ensures events are mapped. Ignore any subsequent message during mapping analysis that states: "No events were mapped."