Examples › Examples › Product Update

Product Update

Online Method with Direct Internet Connection

• Problem:

  Identifying and acquiring new product content and updated code is difficult without an automatic update capability.

• Solution:

  An Administrator configures CA Enterprise Log Manager to update itself through a direct Internet connection. Even though CA Enterprise Log Manager is on a protected network, it updates properly through a single firewall port.

Online Method with a Proxy Server

Identifying and acquiring new product content and updated code is difficult without an automatic update capability.

• Purpose:

  Your organization allows outbound Internet connections only through a proxy server.

• Solution:

  Your Administrator can configure CA Enterprise Log Manager to update itself through your organization's proxy server connection.

Offline Method

Identifying and acquiring new product content and updated code is difficult without an automatic update capability.

• Purpose:

  Your organization is on an 'air-gap' network that is physically separated from the Internet.

• Solution:

  Your Administrator can configure a server on the Internet-attached network to download product content and code updates. After the download, the Administrator can burn the downloaded files to CD, walk this CD across the 'air-gap,' and install the CD in the CA Enterprise Log Manager soft appliance. CA Enterprise Log Manager recognizes and applies the updates immediately.

On Demand Method

You can invoke an off-schedule product update.

• Purpose:

  You may need to restart an incomplete update or you may want a product update before the next scheduled update.

• Solution:

  Your Administrator can invoke a product update manually.