Administration Guide › Tools to Manage CA Directory › DXmanager › Troubleshooting DXmanager › Check That DXmanager Knows the Host's Network Address

Check That DXmanager Knows the Host's Network Address

If DXmanager does not know the correct network address of the Dxadmind host, it cannot connect to DXadmind.

If this is the case, DXmanager reports the host as unreachable.

Possible causes are as follows:

• There was a typing error when you set up the backbone configuration in DXmanager.
• The host is unavailable.
• DXadmind cannot establish the host name of the incoming connection.

Check that the host's address is correct and that DXadmind is running on the host.

If DXadmind is running and the DXadmind password and host details are correct in the DXmanager deployed configuration, then the problem is probably that DXadmind cannot establish the host name of the incoming connection. If you specified the DXmanager address to DXadmind as a host name (rather than as an IP address), then you need to have reverse DNS enabled. To solve this problem, enable the DNS to have reverse DNS (reverse lookup).